Hacking US Airways' Company Directory To Reach Lost And Found

Since US Airways Lost and Found number was nowhere to be found, and no one was picking up the direct line to their company switchboard, we decided to hack their company directory

Here’s the recording of us, spruced up by the visual wizardy of our video slave Alex Goldberg, calling Investor Relations (480-693-1227) yesterday, pressing 0, and brute forcing our way to somebody, anybody, any live person to help us just file a simple (and yes, probably totally hopeless) Lost and Found request.

We recommend this technique if you’re faced with an antagonistic operator, or, as in our case, a company that tries to prevent you from even talking to an operator. — BEN POPKEN

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