AMO Recalls Complete Moisture Plus Multi-Purpose Solution

Advanced Medical Optics (AMO) is recalling their Complete Moisture Plus Multi-Purpose Solution after the CDC discovered that 138 people using the solution contracted acanthamoeba keratitis (AK).

UIC investigators think the infection is not originating in the manufacturing process, but that the cleaning solution is not protecting people from the infection, which they get in their eyes through showering or swimming, Tu said.

AK is caused by an amoeba, which if left untreated, can cause pain and blindness.

If you have AMO Complete Moisture Plus Multi-Purpose Solution, throw out the solution, your contact lenses, the lens’ storage case, and call (888) 899-9183. — CAREY GREENBERG-BERGER

Contact lens solution linked to eye infection [AP] (Thanks to Brian!)


Edit Your Comment

  1. RoyInHell says:

    Unfortunately, I’ve been using this brand for awhile. I just called the number – you get a machine to leave your contact info and are told you will recieve a ‘return kit’ in 5-7 business days.

  2. colflesh says:

    I just looked at the bottle and guess where it’s made…China!!! I would have thought poisoning us would have been enough, but now they want to take our sight too (or at least that of contact wearers)! Perpetuating conspiracy theories is fun!

  3. Goldenthorn says:

    I posted about this this morning in the consumerist forum. I’ve been using this formula for a couple years now, and in the last 6 months have been getting eye infections every time I’ve worn my contacts (which is pretty infrequent). I just assumed that the infections were because my eyes weren’t used to me wearing contacts anymore, but now I’m freaked out that it’s because of the lens solution. I actually wore my contacts last night, and, voila, I woke up this morning with an infection in my left eye. And then my mother called me to tell me about the recall. So now I’m freaking out, and am going to see my optometrist first thing tuesday morning.
    Also, I’d like to know if AMO is going to not only pay me for the recalled lens solution I have, but also for the 3 pairs of contacts I now have to throw out, and the doctor for treating my infections?

  4. queenmizz says:

    Regardless of what AMO instructs, instead of throwing out the solution, I think it might be a good idea to hang on to that little piece of evidence.

  5. NeoteriX says:

    It seems like the problem isn’t with a batch of the product, as much as it is an inherent deficiency of the formulation.

  6. FromThisSoil says:

    I too, have been using this formula for quite some time.

    I wear 4-6 week throw away lenses, so throwing them away is no big deal.

    I’ll head to the store and buy a solution NOT made in China (is anything made in America anymore?)

  7. voltronguy says:

    @colflesh: Mine is made in Spain.

  8. 5cents says:

    It seems certain it is a defect in the chemical formulation of the product. This sucks because before I started on AMOs Moisture Plus I was using Bausch&Lomb’s Renu MoistureLoc which was also recalled (for increased incidences of Fusarium). Now I’ve got to give up the AMO Moisture plus too? I’ve had no problems with either, but I suppose better safe than sorry. Still, the difference between the 2nd-gen solutions and the ones we have to go back to now is like night and day. The newer stuff is so much “wetter” and better at lubricating.

  9. NeoteriX says:


    Are you daft?! China has nothing to do with it. It was a joke from the prior poster!!!

  10. Dr. Eirik says:

    First off, I’m an optometrist and have delt with a lot of infections in the last several years. If you’re getting infections multiple times, it’s not Fusarium. That one will damage your eye to the point, potentially, of losing it. If you keep getting routine infections, then something else is wrong. A common issue I run into, for example, is people will toss their contacts, but not the case. The plastic in the case will harbor bacteria, and the moment you put in your new contacts, you’ve set up the circumstances for infection again.

    For the time being, switch to some other solution. I recommend Opti-free a great deal in my office. I tend to avoid Renu in general. I also council against generics, as they tend to be older formulations of popular solutions like Renu and Complete (In the past, also Opti-free or Opti-one, though I’ve been told by a rep that isn’t any longer the case. Of course, that could change next week)

    Clear Care, a hydrogen peroxide based solution, is also good, but READ THE DIRECTIONS if you decide to use it. It IS NOT a one-step solution, and has to sit in the case provided for 6-8 hours to deactivate. Using the main solution right out of the bottle will burn them. I also recommend a rinse with saline, but that’s optional.

    Keep in mind that each person is different, so you should contact your own eye doctor if you have any concerns.

  11. missdona says:

    The Complete was working great for me, but I changed to Opti today. It was the first I ever used and I think I’ll stick to it.

  12. NeoteriX says:

    @Dr. Eirik:
    Why do you avoid Renu?

  13. deltasleep says:

    interesting point about ophthalmic drugs:
    generic is typically not recommended by doctors.

    The active ingredient is still the same, but most ophthalmologists I have worked for say that the quality of the suspension/solution is not as good- requiring the patients to do more shaking than they are likely to.

  14. corkylaudersmell says:

    I’m a long-time contact wearer. I was fortunate enough to begin having the symptoms of an Acanthamoeba infection on the morning of Friday, December 22, 2006. I was on my way home from work on the previous night when I noticed I was having trouble seeing (but no pain). By the morning, I was in extreme pain with severe eye redness (the actual cause of the initial pain was a corneal ulcer that may have allowed the infection in and then the infection made things even worse – think of it as a hole in the skin in your cornea). My wife and I were at my eye doctor’s before they opened that morning. He treated it as it were any other eye infection and told me to call him the next day if things didn’t improve. Long story short – after a long Saturday, he called in his partner on CHRISTMAS EVE for his opinion and they located a collegue that is a respected corneal surgery specialist. She was awesome enough to meet me on the afternoon of December 24th at her office, which was a 50 mile drive from my home.

    Out of three very experienced doctors that were involved, none had ever seen an acanthamoeba infection but the specialist had a test to confirm. It was an odd feeling to have the doctor tell me about the 40% chance of needing a cornea replacement and the 1% chance of needing an eyepatch to cover my empty eye socket, when at the same time she seemed a little bit giddy about the whole thing. While my wife and I were waiting in an exam room of her completely empty practice, we overheard her call her husband (an optometrist) to say she would be there a while. Funny thing – she didn’t seem disappointed to be missing Christmas Eve with her family.

    I spent Christmas and the days following sitting at home in the dark and taking at least two types of eyedrops every hour. One perscription had to be compounded in California and air overnighted to me. Another eyedrop I needed is not FDA approved and we had to purchase it from New Zealand.

    Eventually, everything started to clear up and I didn’t wear contacts again until April. I have some corneal scarring that will bother me for some time because it always feels like something is in my eye. Also, the infected eye (my left one) went from moderate nearsightedness (-4.00) to having a bad astigmatism (-2.50, -0.75 cyl, AX 90 – I have no idea what any of this means). This really sucked because my glasses were only good for my uninfected eye.

    I probably got the infection while swimming in Mexico in my contacts. This is not to say the water in Mexico was the culprit. The cysts for this organism are found absolutely everywhere including chlorinated tap water as well as natural waters and soils. The moral of the story is to be careful not to let water of any type into your eyes when wearing contacts.

    BTW, a guy named Nick Currie that used to write for Wired LOST AN EYE to this…

  15. Dr. Eirik says:

    I’ve tended to shy away from Renu because, of the three major solutions that are typically sampled at an optometry office (Renu, Complete and Opti-Free), I found a slightly higher number of reactions with Renu. After a while, I just stopped sampling it. Also, with the rise in silicone hydrogel lenses, dating back to Purevisions’ introduction on the market, there were some early concerns about the effect that Renu was having on the lens.

    Interestingly, if you go to you can actually see what I mean. This study has been going on for a while, but the first results started to trickle out last summer, I believe. This grid is greatly expanded over what it was originally. On it, you can see the amount of staining, basically the amount that a cornea stains with fluorescein after two hours of wearing a contact soaked in the solution.

    The grid generally tracks with rumors that I’d heard for some time, but not precisely. I was okay with Complete for the longest time, and still gave it out with my non-silicone lenses (mostly Freshlook color lenses). I may do it again if it comes back. But I’d estimate that 80% of my practice is silicon right now, and the only things that I dispense as of today are Opti-free and Clear-Care.

    In concept, the amount of staining is important because if a cornea takes on stain, then the surface is damaged and there is a greater chance of infection, as well as damage from contact lens over wear.

    BTW, Unisol Saline is on that grid as a control, it is not recommended for actual storage as it has no disinfection properties.

  16. cvirden says:

    First of all, thank you Dr. Eirik for taking the time to comment on this important issue. I too am a user of Amo Complete brand but, today I will switch per your advice.

    I was told that the solution in the large bottles of Complete Moisture Plus (Multipurpose Solution)is the same as that used in the small pocket sized bottles of rewetting solution. I have been using the solution from the large bottle to keep my pocket sized bottle full, with good results until now. (By purchasing double 16oz. packs at Costco, I have saved considerable cash. As we all know, the pocket bottles are about $7.00 or $8.00 at the drug stores.)

    If it is true that the solution is the same, do you know if Opti-Free also uses the same solution for soaking as for rewetting?

  17. Goldenthorn says:

    @ Dr.Eirik – thank you so much for your in depth response. I am unable to see my optometrist until thursday, so your explanations have completely calmed my frenzied fears of going blind. Seriously, thank you. :-)

  18. laily says:

    so i use complete moisture plus, i’ve been using my bottle for about a month (is a bottle that i bought a month ago tainted, possibly)? what are the symptoms and would they kick in immediately after the first usage? thank you.

  19. tanya says:

    I switched from Renu to Complete Moisture Plus a few years ago when I was having trouble with dry eyes. However, in the last few months I have had recurrent eye infections. I have been to an optomotrist twice; once to confirm that they were irritated, and once to find out they were dry. I have also thrown out my eye make up on at least three occasions, bought “fresher” bottles of solution, thrown out 4 pair of monthly contacts, and visited out-patients once (where I was prescribed an antibiotic ointment for infection). My eyes have been irritated, extremely sensitive to light, red, swollen, at times itchy, dry, and teary. It feels like my eyelid is scratching my eyeball everytime I blink. So, today I received a call from the secretary at my optomotrist’s office informing me about the recent recall. Now I’m all freaked out that I have aeomeba in my eyes! I will be throwing out my solution and trying something else immediately in the hope that it helps. Thank you to the doctor that has been giving info on this site. It has been helpful.

  20. synbell says:

    I have had problems since I started using the complete solution in january of this year . I have been to the eye doctors and the emergency room several times! I’m really freaked out about this!!!

  21. coalminersdaughter29 says:

    I have been wearing contacts for 20 years and have had great success with them. i am very careful with handling them and never over wear them. Every night I clean them and allow them to set for at least 7 hours. Originally, I used AOSept cleaning system- never had eye infections. Then, when ReNu offerred a one step cleaning process, I switched solutions and went to disposable contacts- cleaned them still every night and no eye infections. For the last year, I have been using this AMO Moisture Plus because it was the one my eye practitioner suggested and in the last month- month and a half, I have had 2 painful eye infections. I will be seeing a doctor today since hearing about the recall of this product last night. However, I do not have vision insurance– what will be done about this?

  22. Jeanne says:

    I live in the in the country, thus using well water. My eye doctor told me a couple of years ago that it was possible to get this infection from my water if my well had the bacteria in it. At that time, I was not very careful about rinsing my lenses – sometimes I would just run them under the tap water to rinse them or use the water to rinse my contact case. So it is possible to get this infectioin other ways than just the contact solution.

  23. sparklestone says:

    I wore contacts for 2 to 3 weeks. Unfortunately, I was one of the many severely impacted by the AMO solution. At first, I thought that the redness in the eye and the headaches were being caused by finals at my university and lack of sleep so I didn’t worry much about it. But then my eye started producing a disgusting discharge. That moment I knew something was up. The following day I went to several doctors. First I went to a pharmacist, then to my medical doctor, then to my optometrist, and finally to two opthalmologists. I was finally treated properly when I arrived at the fifth location, known as one of the leading eye hospitals in the country. The doctor there informed me that I had a corneal ulcer… about luck. My first time wearing contacts…my first time getting an eye infection. Anyway, I’m currently under treatment at the hospital and have been for about a month. I have this scar near the center of my cornea which is going to result in worse astigmatism and possibly greater vision loss. So…after this very unpleasant experience I am definitely going to pursue legal action.

  24. jcc9888 says:

    I’ve used Complete for a few years and a couple months ago, I was diagnosed with a corneal infection over 90% of my cornea. My eye doctor said he’d only seen one worse case in his whole career. He told me that it was because my contacts weren’t being cleaned properly. I was out of contacts for about a month. Symptoms were as follows: very red eyes, extreme sensitivity to light, excretion of thick mucus-like liquid, and feelings of grit and sometimes pain. Don’t let the red eye symptom scare you, however, because my worse eye was the one that was the more normal looking one. So, my doctor gave me a new solution that is basically hydrogen peroxide and I was placed in newer, more breatheable contacts. Now that this news has come out, I’ve felt more confident in the idea that the solution was the cause. I was cleaning my contacts, but the cleaning solution was not doing its job. I still have the old solution, so I’m thinking I’ll get it tested.

    Does anyone know if they have any idea which boxes of the solution were contaminated? And if so, how do we get the packing codes, or whatever they are?

  25. cripple says:

    Any lawyers out there want to give some free advice?

    I purchased Complete Moisture Plus for the first (and last) time recently! After many years of successful contact lense wear I conveniently got an infection within a week with all the above mentioned symptoms (ulcer, discharge, photophiobia and permanent vision loss etc), however I was diagnosed with Pseudomonas Aeruginosa which is a much more common infection.

    8 weeks later the healing is continuing but I’ll likely need a cornea transplant down the track.
    For the record I have had my solution tested by pathology and Pseudomonas was found in it. I contacted AMO and they’ve dinstanced themselves from me, saying they have no other examples of this type of bacteria found in their products, and that I must have transferred it from another source to the solution.

    So here’s a list of coincidences:
    1) After 8 years of lens wear without hassle I get a serious eye infection within a week of using ‘Complete’ for the first time.
    2) The infection was found in the solution.
    3) All this around the same time they recall their product. Hmmm

    Anyone like to stick their neck on the line and say I should pursue it further? Or tell me I’m dreaming. For the record I’m in Australia and we don’t sue so randomly over here.

  26. Shirlbone says:

    Well, I have a $700.00 emergency bill for this solution and I’m so angry because I only use my lenses while walking or exercising.

    This is terrible thing to happen to your eyes, especially the discoloration and I waited two days before going to get it checked out – just could not stay the irration of my eyes and sensitive to light or the sun no more.

  27. Shirlbone says:


    Yes, thats what I did and the last pair of lenses out of the three I had to through away, I am keeping for evidence.

    A good one.

  28. Shirlbone says:

    @Dr. Eirik:

    Doctor, I feel what you are saying but when it happened to me the first couple of time, I threw the lenses and the case away just like the emergency room I went to said to do.

    What happended to me just Wednesday was a new set of lenses and a new case for them with Complete Moisture Plus.

  29. texmex25 says:

    I’ve been wearing contacts for for about 7 years. I used to use Opti-Free ond Renu. Then I switched to Complete Moisture Plus less than a year ago. Within the past two minths I noticed that my eyes were always red. I thought myabe it’s because i work nights and hadn’t been getting enough sleep. But I’ve been working nights going on 5 years! Besides the redness in my eyes, when I wake up my eyes are a little crusty like someone with Pink eye but not as drastic. I’ll wear my contacts and they seem fine for a while then they start bothering me so I have to take them out.

  30. Jassi says:

    I had been wearing contacts over a year now and I had been using complete moisture plus. I just got my new prescription like 3 weeks ago. Now I wear fresh look, and I got a new bottle of complete mositure along with my contacts because thats what the doctor recommended and my eyes had been so sensitive to the sunlight thist last couple of weeks now. Like everytime I used complete moisture for these past couple of weeks my eyes can’t stand light sometimes.

    Anyways is it normal to have thick mucus coming out of your eye while putting your contacts in??

    I called my doctors office today after I heard about the recall, He said just throw away the case and wash your contacts with warm water and I should be ok & he also said take your bottle back to the store to get a refund.

    is it safe to wash contacts with warm water from tap??
    After the recall of Renu & Complete now which is the best solution to use which has one step cleaning process?

  31. pepper1997 says:

    do not by any means throw away your contacts, cases, or solution. i talked to the company today. they told me to keep them. they need them as proof that you suffered the loss.if you get rid of them, chances are they won’t replace them.

  32. roberthilley says:

    Schmidt & Clark Represents Plaintiff in First U.S. Products Liability Case on Recalled Contact Lens Solution

    California Case Alleges Advanced Medical Optics Product Led to Sight-Threatening Infection

    Santa Ana, CA June 4, 2007 — The Dallas-based law firm Schmidt & Clark announced today that it represents a Southern California couple in what is believed to be the first personal injury lawsuit brought against the manufacturers of Complete® MoisturePlusâ„¢ contact lens solution since the product was voluntarily recalled on May 25 at the request of the Food & Drug Administration.

    The lawsuit, naming ocular products manufacturer Advanced Medical Optics, Inc., and others as defendants, was filed this morning in Orange County Superior Court by well-known products liability litigators Thomas M. Moore and Ronald Labriola of Moore Labriola LLP in Newport Beach, California, who will act as co-counsel on the case.

    The lawsuit alleges that plaintiff Michael Connolly, a married 37 year old systems analyst and father of two, developed a serious eye infection in August 2006, which was later diagnosed as Acanthamoeba keratitis, a painful and sight-threatening condition caused by a family of organisms most commonly found in soil and water. The infection can be chronic, resistant to treatment, and often requires surgical interventions such as corneal transplantation. It not infrequently leads to blindness.

    Connolly, a long-time contact lens user, developed his infection during a time when he was using Complete® MoisturePlus™ solution to clean and disinfect his lenses.

    Although considered rare in the general population, Acanthamoeba keratitis is diagnosed most often in contact lens wearers who appear to be unusually susceptible to the infection when lenses are not adequately disinfected.

    The complaint cites CDC data suggesting that consumers who disinfected their lenses with Complete® MoisturePlus™ had a seven-fold increased risk of developing Acanthamoeba keratitis compared with those who used other lens disinfectants.

    According to the complaint, studies published well before Mr. Connolly’s injury showed that the disinfectant in Complete® MoisturePlusâ„¢ was “vastly inferior” to hydrogen peroxide as well as other so-called “multipurpose lens solutions” on the market in eradicating Acanthamoeba.

    The Connollys also contend that Advanced Medical Optics and its former parent company, Allergan, Inc., failed to appropriately design or reformulate the solution or warn consumers and that they concealed information concerning the effectiveness of the product for fear of losing market share in the competitive eye care industry. “Simply put,” said Schmidt & Clark partner Michael Schmidt, “the defendants apparently decided they would rather have their customers face the risk of infection than risk their own financial interests.”

    According to the lawsuit, Mr. Connolly’s infection remains unresolved, and he suffers from significant vision loss and eye pain. He claims that the infection adversely affected his career and he lives in fear that his vision will be permanently and severely damaged. Connolly’s wife, Jennifer, also filed a companion claim based on the impact of her husband’s illness on their home life. “These are good, hardworking people who don’t deserve to be put through this ordeal,” said Schmidt, who also noted that his firm is currently investigating a number of Complete® MoisturePlusâ„¢ claims and expects additional lawsuits to follow.

    The complaint seeks unspecified compensatory damages as well as punitive damages for conduct that the Connollys call “despicable.”


    Read the Full Press Release:

  33. DryandDesperate says:

    I wear disposable contacts and have severely dry eyes and Complete Moisture plus is the only solution I’ve been able to find that helps at all. Fortunately I have used it for years and had no adverse reactions, I just went to buy a new bottle yesterday only to find out it’s been recalled. I am desperate now to find something else that works for dry eyes. Does anyone have a suggestion (other than renew or optifree which don’t work)?

  34. scgal1113 says:

    This is a product that was proven in lab results to be ineffective, and was published in several opthamology journals as such, and yet they distributed it anyway!

    I’m strongly considering a lawsuit.

    If you’re interested, and you live in
    California, please contact me at

  35. roberthilley says:

    Schmidt & Clark Announces First U.S. Consumer Class Action Lawsuit Filed Against Advanced Medical Optics, Inc. for Recently Recalled Contact Lens Solution

    California Case Alleges Advanced Medical Optics Falsely Advertised Effectiveness of Product

    Santa Ana, CA June 8, 2007 — What is believed to be the first corneal infections class action lawsuit brought in the United States against the manufacturer of Complete® MoisturePlusâ„¢ contact lens solution was filed today in Orange County Superior Court in Santa Ana, California (Case#07CC01297). The product was voluntarily recalled on May 25 at the request of the Food & Drug Administration in the wake of reports of an association between the solution and serious corneal infections.

    The lawsuit, naming ocular products manufacturer Advanced Medical Optics, Inc. and others as defendants, was brought by Nicole Lazar on behalf of California consumers who purchased the product but have not alleged physical injuries. The case lawsuit seeks reimbursement of money consumers spent to purchase the product. In addition, the action seeks reimbursement for the cost of replacing potentially contaminated contact lenses and lens cases as a result of FDA’s recommendation that these products also be discarded by anyone who has used them in conjunction with Complete® MoisturePlusâ„¢.

    The lawsuit alleges that AMO falsely marketed the solution as an effective contact lens disinfectant against infection-causing microbes. The complaint cites CDC data showing that consumers who disinfected their lenses with Complete® MoisturePlus™ had a seven-fold increased risk of developing a sight-threatening condition known as Acanthamoeba keratitis as compared with consumers who used other lens disinfectant products. The illness, which usually affects the corneas of contact lens wearers, is caused by a family of microorganisms most commonly found in soil and water. The infection can be chronic, resistant to treatment, and often requires surgical interventions such as corneal transplantation. It may lead to blindness.

    Complete® MoisturePlusâ„¢ is one of a number of so-called “all-in-one” or “multipurpose” contact lens solutions developed as “more convenient” alternatives to hydrogen peroxide disinfectant systems. According to the class action complaint, studies published well before the product was recalled showed that the disinfectant in Complete® MoisturePlusâ„¢ was vastly inferior to hydrogen peroxide as well as other solutions on the market in eradicating Acanthamoeba. The class action alleges that AMO was aware of the ineffectiveness of their product but concealed that information from consumers who were led to believe that the solution was at least as effective as others on the market.

    “Injured consumers will be able to bring their own individual cases, but there also needs to be a remedy for those who escaped infection, but were nevertheless persuaded by AMO’s marketing campaign to purchase an inferior product,” said noted Newport Beach attorney Mark P. Robinson, whose firm Robinson, Calcagnie & Robinson is acting as co-lead counsel on the case with Thomas M. Moore of Moore Labriola LLP, also based in Newport Beach. Moore’s firm along with Schmidt & Clark in Dallas, Texas represent the plaintiff in the first personal injury case against AMO filed this past Monday on behalf of a San Diego man who developed Acanthamoeba keratitis and suffered sight loss after using the now-recalled Complete® MoisturePlusâ„¢ solution. Robinson, Moore, and Schmidt say they are reviewing a number of potential claims and expect additional personal injury cases to be filed in the near future.


    Read the Full Press Release:

  36. bluflwr55 says:

    I purchased amo complete moisture used it twice, I did experience headache, puffy eyes and pain, but no discharge. I thought it was due to allergies, my symptoms are gone however, I am still concerned, can someone please tell me if symptoms come and go, I’m afraid that just cause I’m ok now, doesnt mean I dont have anything, I’m also upset this recall started in March 07, and I was able to purchase in May.

  37. dipthong says:

    I called the AMO recall number on May 28. The recording said I should expect a “return kit” within 5-7 business days. As of June 11 I have not received anything.

    I am doubly disappointed with the whole situation because AMO was the best contact solution in my experience. I never had any eye irritation with AMO (unlike my experience with Renu, OptiFree, and generics).

  38. mdcrab says:

    I am also a AMO complete moisture user diagnosed with an ulser and vision loss…and psuedemonas was found in my culture…we need to unite and find others…this is no coincidence!

  39. CHAZDub says:

    If anyone has had a bacterial keratitis i.e. infection (BK) also known as and is a user of AMO Complete please call the CDC and report it. Go to [] and call the number at the bottom of the page and let them known that while you have bacterial keratitis you wanted to report it.

    The fact is that amoebae eat bacteria ( so the presence of parasites may indicate the presence of bacteria.

    If their is a trend and individuals pass this on to the CDC then it will help folks that get infected today and tomorrow get treated and if the company is liable then it will assist victims. Please make sure that you only pass on factual information. If you want you can also e-mail me at

  40. OnTheRoadToRecovery says:

    I, like quite a few people on the website, have worn contacts for approximately 15 years and have NEVER had eye problems. I was using AMO when it was recalled; I was having really bad burning in the eyes, redness, swollen half shut eyelid, a little bit of teariness, really bad in the left. The doctor said I had an infection, its cleared up now, but I also have a cyst that will have to be surgically removed, (on the inside of the eyelid), & am wondering if that has anything to do with the product. I have no doubt the infection probably did, but not sure about the cyst, my eye doctor said they are unrelated, but it sure is coincidental. My question is how do I go about finding out where to take my solution to be tested? If anybody has suggestions, please post. Also, I do not want to turn in my entire bottle, I want to hold on to it for proof (and some solution).

  41. OnTheRoadToRecovery says:

    I don’t think my last comment took, so I am going to ask my question again:

    How do I go about finding out where to take my solution to be tested?

    I was using AMO when it was recalled, and had to be treated for an infection, & I will have to have a cyst on the inside of my eyelid surgically removed, which my eye doctor said was unrelated to the infection, but it sure is coincidental. At any rate, like a lot of posts on here, I’ve worn contacts for 15 years & NEVER had a problem with my eyes. I am looking into it further, & feel if I can get my solution tested, that’s just all the more proof.

    Please post any suggestions. Thanks.

  42. RoyInHell says:

    I’m still waiting to hear from them for my ‘return kit’… it’s been since 5/27. Their phone line now says it will take at least 3 weeks due to high volume -I don’t know what they expected it to be, but as this is the only place I’ve heard of the recall (including my local pharmacies) they really need to get their shit together.

    I’m worried that when I heard of the recall the bottle I’d been using was nearly empty… I did save it, but as I’ve been using this crap for years, one bottle’s refund aint’ gonna make me happy.

  43. OnTheRoadToRecovery says:

    I’ve contacted the law firm Scmidt & Clark in Dallas, Texas who I believe is representing the first lawsuit against AMO. If that is what caused my problems, then hopefully I will get reimbursed for the surgery & the doctor’s visits.

  44. kaegurl85 says:

    This is for Dr. Erick, Use extreme caustin when using Clear Care. I am highly allergic to the new Clear Care, I had to discontinue use. Please use this product with the upmost of care. My corneas became swollen, my eye sight blurred even when wearing glasses. I had redness, burning, pain. It was so uncomfortable, and also I couldn’t read things from a distance even when wearing my glasses. It was a painful experience. I had to go to the eye doctor and to a regular doctor for treatment. Clear Care really needs to be investigated closly.

  45. fyryred says:

    I have been using this Amo CompleteMoisture solution for at least 4 years now. I went to a major chain drugstore today to try to find the solution since it vanished from the store shelves about two weeks ago. I for some reason have been in the dark since I had not heard about the voluntary recall. There was a two pack on the shelf and when I took it up to the register they told me they could not sell it to me but could not tell me why. Things that make you go “Hmmmm!” I went to a large chain supermarket after the drugstore amd the pharmacist had not heard of any recall. This state I live in must be soooo slow if I was able to buy this stuff just about 3 weeks ago. Very, very scary. I was scheduled to see my Opthalmologist this week for dry eye and I rescheduled for two weeks away. Crap!!!

  46. roberthilley says:

    Schmidt & Clark Announces Multiple Lawsuits Filed Over Recalled Contact Lens Solution

    Litigation against Advanced Medical Optics Continues to Expand as Company Moves to Re-Enter the Multipurpose Solution Business

    Santa Ana, CA (PRWEB) July 30, 2007 — Four more products liability lawsuits were filed yesterday against the manufacturer of Complete® MoisturePlusâ„¢ contact lens solution in Orange County Superior Court in Santa Ana, California (Case #07CC01330, #07CC01331, #07CC01332, #07CC01333). The product was voluntarily recalled on May 25 at the request of the Food & Drug Administration in the wake of data collected and reviewed by the Centers for Disease Control linking the solution to a serious corneal infection known as Acanthamoeba keratitis. The new cases add to a growing number of injury and class action claims arising out of the recall.

    The lawsuits, naming vision products manufacturer Advanced Medical Optics, Inc., and its former parent company, Allergan, were brought by Dolores O. Morse, PhD (#07CC01332), and Kelly Segerstrom (#07CC01333), both Southern California residents, as well as Jacqueline Grossman (#07CC01331) and Krista Nelson (#07CC01330), who are residents of Washington. All of the plaintiffs allege that they contracted Acanthamoeba infections while they were using Complete® MoisturePlus™ to disinfect their contact lenses. The cases were filed by Newport Beach-based Moore Labriola LLP, which also filed the first post-recall lawsuit against AMO on June 4 (#07 CC 01296). The plaintiffs are also represented by Michael Schmidt of The Schmidt Firm and Schmidt & Clark, both based in Dallas.

    Acanthamoeba infections can be chronic, resistant to treatment, and often require surgical interventions such as corneal transplantation. They not infrequently lead to blindness. Morse and Grossman both underwent surgical procedures as the result of infection-related damage and have lost the use of the affected eyes. Segerstrom is hopeful she has gotten through the worst of her infection thanks to intensive treatments, but still experiences vision problems. Nelson, a 16 year-old, continues to fight her infection, which was diagnosed last November. She is believed to be the first minor to file suit against AMO since the recall.

    “We expect the litigation to grow significantly over the next several months,” said attorney Michael Schmidt, who added that his firm represents numerous Acanthamoeba victims from across the Country. Schmidt noted that many of the victims are minors. “AMO specifically targeted teenage contact lens wearers, like Krista, in their marketing campaigns,” said Schmidt, who noted that young people appear to be particularly susceptible to the risks of ineffective lens disinfectants.

    According to the lawsuits, studies published well before the product was recalled showed the disinfectant in Complete® MoisturePlus™ was vastly inferior to hydrogen peroxide as well as other multipurpose contact lens solutions on the market in eradicating Acanthamoeba. The plaintiffs allege that AMO was aware of the ineffectiveness of their product but concealed that information from consumers.

    The new lawsuits come a week after AMO announced plans to re-enter the multipurpose lens solution business. According to recent press reports, the company says it will start distributing an “older” formulation of the recalled product as early as August. The product will reportedly feature revised labeling designed to improve safety, and will instruct users to manually rub their lenses during the cleaning process. AMO had previously represented to consumers that they could effectively disinfect lenses without a rub step, a practice considered unsafe by many optometrists and ophthalmologists.

    Attorney Thomas Moore says his clients are concerned that consumers may be misled by the launch of the old AMO formulation and may incorrectly presume the solution is adequately effective against Acanthamoeba. “The label changes are all well and good, but AMO continues to ignore the root problem, which is the ineffectiveness of their disinfectant ingredient under real-world conditions,” says Moore. The solution will reportedly use the preservative polyhexamethylene biguanide, which is the same disinfectant used in the recalled product. “That ingredient in concentrations routinely used by AMO and Allergan has been shown to be ineffective against Acanthamoeba in many published studies,” says Moore, who added that if AMO wants to take a leadership position in the contact lens solution industry, “they should develop a disinfectant that works, and stop blaming consumers for infections which could be prevented with effective products.”


    Robert H Hilley IV
    Schmidt & Clark, LLP
    (858) 688-0923
    hilley @


    Read the Full Press Release: []

  47. FellowContactUser says:

    One of the people who recently initiated a lawsuit mentioned above is a member of my immediate family. She has now been dealing with her infection for over 20 months. She will need at least a partial corneal transplant.

    Knowing how drastically this has impacted her life, I urge everyone to get medical help if you have any reason to think you have been infected. Catching the “bug” early is important to successful treatment. And if you pursue legal action, keep the evidence (solution, case, etc.). Your doctor(s) will be contacted for medical records to ascertain whether this is truly an amoeba infection. But now is the time to pursue it — law firms are gathering these cases now.

    Best of eye health to you!

  48. Tickedoffdad says:

    My son is 17 years old. He has worn contacts for the past 4 years and is agreat kid. It has broken my heart these last 3 weeks as we have been going back and forth from 2 diffrent eye doctors and recently a Cornea specialist due to serious infection in his right eye. Before the infection started he was using the AMO solution. For anyone that has used this product and is suffering from a eye infection, dont wait around and see a regular eye doctor.Go see a Cornea specialist. My son has lost vision in his right eye and will need a Cornea transplant. This was supposed to be the best year since he’s a Senior in high school and was looking forward to driving his own car.Now he might be blind in one eye because of AMO.

  49. collette48 says:

    Well, unfortunately, I didn’t know about this product recall. I opened up a new bottle that I had in my medicine cabinet last week. Tuesday, I noticed my upper eyelid looked swollen. I thought I might have like a cold in my eye. I threw out my contact and put in a new one this morning in my left eye.
    So just by some sort of premonition, I decided to look up this product on the internet. And behold, it has been recalled. Now, it’s Friday night and I’m trying to find an eye doctor.

    What in the world is going on with these products lately. I’ve hauled back a bunch of toys I bought my grandkids because of lead. I just can’t believe this. I’ve worn soft contacts for 30 years and never had an eye infection.

  50. roberthilley says:

    20 Additional Lawsuits Filed Against Advanced Medical Optics Over Recalled Contact Lens Solution

    California Court Orders Coordination of a Growing Number of Cases Alleging Blindness and Other Serious Injuries

    December 13, 2007 — Twenty more products liability lawsuits* were filed this week against contact lens solution maker Advanced Medical Optics, Inc. in California state courts in Los Angeles and Orange Counties. The plaintiffs reside in California as well as numerous other states throughout the country. The lawsuits seek compensatory and punitive damages for serious injuries that the plaintiffs allege were caused by AMO’s Complete® brand of contact lens disinfectant solutions.

    Complete® MoisturePlus™ multipurpose solution was voluntarily recalled by AMO on May 25 at the request of the Food & Drug Administration after the Centers for Disease Control linked the solution to an outbreak of serious corneal infections known as Acanthamoeba keratitis. The plaintiffs contend that AMO knew that its solution was ineffective against the organism that causes the infection, and even changed the formula in a way that actually increased the likelihood of contracting the disease, yet failed to warn consumers about the risk.

    The new lawsuits add to numerous cases previously filed in California and other states. There are presently at least 48 separate lawsuits involving over 80 individual plaintiffs pending against AMO in connection with its recalled solution, including several class actions. “We anticipate that there will be many more cases filed as lawyers continue to evaluate the medical records of potential claimants,” said Mark Robinson of Robinson Calcagnie & Robinson in Newport Beach, California, one of three firms representing the new plaintiffs. Acanthamoeba keratitis is caused by contamination of contact lenses and lens cases with a common amoeba. It is often mistaken by doctors for viral or bacterial infections, but is more difficult to diagnose and treat, and is associated with a high rate of permanent vision loss and the need for corneal transplant surgery. “These are just horrific injuries,” added Robinson, who said that a number of cases involve children, including four of the newly filed lawsuits.

    Four of the new lawsuits were brought by individuals who unwittingly used the product after it was recalled by AMO. “We have a growing number of clients who were never told about the recall,” said Michael Schmidt of The Schmidt Firm in Dallas, Texas. Schmidt pointed to the results of a CDC survey this past summer which showed that less than half of surveyed contact lens wearers were aware of the recall and that unwary consumers were continuing to use the product. More troubling, officials also reported that CDC received reports of at least four new cases of Acanthamoeba keratitis linked to use of the product after the recall went into effect. A spokesman for CDC reportedly called the continued use of the product by those unaware of the risk “a real tragedy.” On July 31, the official FDA website announced that the recall had been reclassified from “voluntary” to “Class 1,” which FDA reserves for cases where product use is associated with the “reasonable probability” of “serious adverse health consequences or death.”

    The newest personal injury lawsuits follow a ruling by a California judge granting a plaintiff’s request, opposed by AMO, to have all current and future California lawsuits involving AMO’s solutions coordinated in a single court. “Coordination will create some efficiencies that should expedite discovery and trials,” said Thomas M. Moore of Moore Labriola LLP in Newport Beach, who also represents the new plaintiffs. Moore anticipates that the California Judicial Council (the administrative arm of the California Supreme Court) will soon assign a specific judge to hear all of the cases.

    *Anders v. AMO 30-2007-00100195, Berardi v. AMO 30-2007-00100191, Carlisle v. AMO 30-2007-00100074-CU-PL-CJC, David v. AMO 30-2007-00100043, Mary v. AMO 30-2007-00100145-CU-LL-CJC, Greene v. AMO 30-2007-00100144-CU-PL-CJC, Grigg v. AMO 30-2007-00100071-CU-PL-CJC, Hathcock v. AMO 30-2007-00100047, Husain v. AMO 30-2007-00100075-CL-PU-CJC, Moore v. AMO 30-2007-00100149-CU-PL-CJC, Nelson v. AMO 30-2007-00100134-CU-PL-CJC, Phillips v. AMO 30-2007-00100045, Reyes v. AMO 30-2007-00100146-CU-PL-CJC, Rieder v. AMO 30-2007-00100194, Pyle v. AMO – 30-2007-00100189, Straub v. AMO 30-2007-00100048, Syfert v. AMO 30-2007-00100192, Welsh v. AMO 30-2007-00100051, Whetstone v. AMO 30-20007-00100065-CU-PL-CJC, Vargas v AMO LC 079919


    Robert H Hilley IV
    Schmidt & Clark
    (858) 688-0923