If you have an intractable issue with Bank of America, and calls to regular customer service and attempts to escalate are unsuccessful, try the manager escalation line:

1-804-627-6704

Leave a message with your number and briefly describe your account issues and you’ll get a call back from Greg Copp, Bank of America escalation manager. — BEN POPKEN

UPDATE 9/01/07: This number is no longer active. Instead, try writing a letter to the CEO.

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