5 All-Time Must-Read Consumerist Posts

Image courtesy of

Here are five all-time top posts every single Consumerist reader should read, or re-read.

Here are five all-time top posts every single Consumerist reader should read, or re-read.

Be a Customer Service Ninja
“Within a day, you should get the phone call equivalent to the holy grail–a call back by someone on the executive service team.”

HOW TO: Fight Companies Online And Win
“The Consumerist’s step-by-step guide to posting your complaint against a company online and getting results.”

HOWTO: Record Customer Service Calls
“Recently we’ve gotten a flurry of emails asking how to record customer service calls”

CSR Hacks: Secret Codes to Get a Human Quickly
“Check out gethuman.com’s database of secret numbers and codes to quickly get a human on many company’s customer service lines.”

HOWTO: Complain
“Every so often, the plane doesn’t leave on time, a wrong part gets shipped or a bank teller sniggers at your hat. If you’re disappointed and want to tell the company, these tips will help your complaint see real results.”

Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.