Round 7: Verizon vs Bank Of America

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Verizon, like other cellphone carriers, doesn’t mind lying to their customers to prevent them from leaving contract without early termination fee. For a while, they also didn’t know the difference between .002 cents and .002 dollars, and charged a customer for their lack of math skills.

Consumers complain about Bank of America’s low-level of customer service at branch locations. A few months back they jailed a customer for himself being a victim of a craigslist scam, sparking internet outrage. Then again, no one has ever asked for help getting out of their Bank of America contract.


Which of these two raises your hackles higher? — BEN POPKEN

Previously: AT&T/Cingluar/SBC vs Clear Channel, Halliburton vs News Corp, Exxon vs Time Warner Cable, Comcast vs Sony, Best Buy vs Uhaul, RIAA vs United Airlines.