Remember our friend Morgan who was told he had to pay 10 bucks and sign up for Blockbuster Online in order to rent a movie? He called Blockbuster Corporate and they told him that was not Blockbuster policy.
The woman I spoke to said that Blockbuster’s corporate policy is that you should be able to sign up for just a membership, with no fee and no requirement to sign up for Blockbuster Online. She said that franchise stores have the choice to set their own policies, but that all corporate-owned stores should be following that rule. She also confirmed that my local store is corporate-owned, not a franchise, and should therefore be following the rules.
I then called my local store and spoke to the manager there. He confirmed that his store’s policy is to require Blockbuster Online signup. I told him that Blockbuster corporate policy was not to require Blockbuster Online signup, and he didn’t care. He said that “all the stores are doing it”. I reiterated that his policy was in violation of Blockbuster’s policy, and he refused to change his tune. Eventually I hung up in frustration.
Let it be known that as long as it is a corporate-owned Blockbuster, you don’t have to sign up with their online crap or pay a fee.