Lycos Customer Service Manager's Picture Held Hostage Until He Restores Customer's Email And Apologizes

If people are really sending Mike death threats and showing up at his workplace, please stop. That’s no way to go about this and you’re going to get yourselves in trouble.

    “From: Mike Jandreau <[redacted]>
    Date: February 2, 2007 11:04:24 AM
    To: [redacted]
    Subject: violation of my privacy.


    As a retaliation for enforcing company policies, one of our users, has been slandering me across various message boards and blogs.

    Now, I find that an unauthorized photograph of myself is posted on “”, violating my personal privacy.

    I have had 81 death threats since last night, and 6 individuals have shown up at our corporate offices, looking to speak with me. All 6 of those individuals were asked to leave the premsises. [sic]

    My photograph is located on:

    I immediately request that this website and photograph be removed, as it is a violation of my privacy.
    Under Federal Law, you must comply with this request.”

Dear Mike,

We’re sorry, no one here has any intentions of helping you with anything.

We are the manager of all of Customer Service. There is no one higher than us that you will speak with.

You violated our policy, which is, despite what you say, to not be a jerk to your customers.

Your image will be held hostage. After you apologize to Whitney and restore her emails, your image will be deleted.

P.S. The picture was gleaned from your site, MovieSnobs. You may want to cc your letter to Google Images as well. — BEN POPKEN

Previously: Lycos Deletes All Of Customer’s Email, Tells ‘Em To Suck It
(Original blog entry down to CPU overload, here’s a Google cache).

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