Here’s a way to record your customer service calls without using fancy future-tech.

The Mini Recorder Control from Radio Shack for $17.99

We found a similar device at “Independent Living Aids” for $15.95.

Basically, you just plug in the telephone side to line extension port on your phone base and the headset part can go into your computer’s microphone jack.

After that, just hit record on you computer’s recording program. For Macs try Garageband (OSX) or SimpleSound (OS9) which came bundled, for PCs, download and use Audacity. Easy-peasy.

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