HOWTO: Get A Live Best Buy Human On The Phone

If you’re trying to call Best Buy and none of the blue shirts will pick up the damn phone, here’s a lil’ trick that may help.

Call Best Buy. Dial extension 2180.

This connects you to the store Loss Prevention worker (he’s the guy at the door who checks your receipts to make sure you aren’t stealing anything). Someone will always pick this phone up.

Politely ask him to “page” the department you’re trying to reach. Doing so ensures the department is notified over the intercom, instead of just getting transferred to an incessantly ringing telephone.

Please use this knowledge for good and not evil.

(Thanks to Benjamin A. !)