Perhaps as a cram session before the big winter holiday ru$h, in 1992 Congress officially declared this first week in October National Customer Service Week.
The list of companies participating include T-Mobile, Verizon, Blue Cross Blue Shield, Bank of America, all of whom have enjoyed coverage on this blog.
While corporations are busy hanging festive latex balloons and holding talent shows, customers can celebrate in another way.
If you come to a standoff on the phone with a company from now until Friday, trying firing off, “But it’s National Customer Service Week!” Yes, the week is supposed to recognize, “the importance of customer service and honoring the people on the front lines of the service revolution” but let’s interpret it to mean, “Festival Of Being Super Nice To Your Customers.”
(Thanks to John!)