Consumerist On 20/20, Oct 13

Unlike normal, today’s 7 hour post delay is attributable not to a drunken stupor.

Rather, we spent this afternoon shooting a bit for 20/20. Entitled, “Your Call Is Very Important To Us,” the piece is us chatting with John Stossel about the phenomenon of consumers recording their customer service experiences and sharing them on the internet.

Produced by Polly Kreisman, the session was fun, and providing a sympathetic editor, should be our best TV appearance yet. Set your DVR’s for Friday, October 13th, 10pm, ABC. We got to say “j-school dropouts” and “flat chested hipster douchebags.”

Fun pix inside.

Pimp car service. Note gold embossed clock.


ABC, establishing shot.


This is the same room where we shot the Nightline piece, just without so many fake bookshelves. The techs referred to this as as a “movable feast.”


Us with the venerable Polly Kreisman. The white balance comes out better in post.


Blog lit all aglow.


We forgot to get a picture of us and Stossel. In its stead, one of the newscaster photos decorating a stretch of hall on the 9th floor, entitled, “Stossel at play.”


NYU interns valiantly attempt to get us timely car service.


As we waited, we snapped this photo of their required reading material “Who’s pulling your strings? How to break the cycle of manipulation and regain control of your life.” Poor souls.



Edit Your Comment

  1. Mike_ says:

    Give me a break. Stossel is such a putz. He still thinks global warming is a hoax. Consumerist on 20/20 is about the only thing that could make me tune in for a Stossel segment.

  2. homerjay says:

    Do you really think they’re going to let “Flat chested hipster douchbags” on the air?

  3. Xkeeper says:

    Now watch in anguish as half of your report is cut/censored/manipulated/mangled/etc/etc/etc.

    Make sure to post a reminder before the big day!

  4. segfault, registered cat offender says:

    NYU interns valiantly attempti to get us timely car service…

    Consumerist commenters valiantly attempti to hold this blog to a higher standard than Slashdot.

  5. FLConsumer says:

    Any idea when the piece might air?

  6. FLConsumer says:

    okay, duh…helps if I RTFA.

  7. fightinwords says:

    I’m sorry, but Stossel has no credibility with me. He’s a reductionist tool with an agenda. I’ve given up on his “reports,” because it always seems like he’s driving the story, instead of the story driving him.

  8. fritzthecat says:

    Stossel is a hack.