Perhaps you were lured to this site under the guise of reading about other people’s customer service experiences and, occasionally, to read the word “fuck.” If you were, we’re deeply sorry. The real aim of this site is to determine what Brownlee finds amusing. The answer came to me today, unexpected, unsolicited, in the form of a forwarded email. This, dear reader, is what makes Brownlee giggle whilst in the throes of Guinness.

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