HOWTO: Record Phone Calls

This may not be the best or the cheapest way, but this is how we record our customer service calls, without ever going to Radio Shack.

1) Dial using Skype. This is helped by our
2) a Skype-enabled headphone. We use a Logitech 350.
3) Download and install HotRecorder. We upgraded to the pro version ($14.95) because it lets us record for more than 2 minutes at a time. Nothing like getting into a heated conversation and then saying, can you hold on a second? Make sure to start the recording AFTER you make the connection.
4) Edit the audio. We use Adobe Audition, because we’re mad hooked up like that. You might try Audacity (Windows) or GarageBand (Mac).
5) Upload via Odeo. Easy to use, and it gives you style options for nifty embeddable players. Just make sure your files are saved at the proper Hz (ratios of 1100), otherwise you end up with Alvin and The Chipmunks effect.

No messing with virtual cables or buggy programs. Nice. You also can forgo the headset and use your computer’s built-in audio recording setup. What variations do/would you use?