John writes that he followed one of those free e-file links on the IRS website and clicked on H&R Block, because it was the only name he knew. After his mother’s passing, he had a little death benefits from IRAs and such.

“After punching in all my information,” he writes, “I was told I owed 2k in taxes, to which I replied “what the hell? My brother and sister paid like 500$ and both had their taxes prepared by professionals.”

John had an IRA with $700 in income attached but $14,000 invested. The 14k was not income and already been taxed. H&R Block couldn’t understand this, John claims and so he tried taxengine.com.

They calculated his taxes correctly and he avoided H&R Block’s infamous hidden charges.

“Congrats,” says John of H&R Block, “lost a future customer.”

Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.