Tip o’ the Beard and Hat to B&H Camera

The actual, successful purchase of a camera seems sort of a sad end to The Thomas Hawk Affair, but we suppose we can be happy that he got his camera in the end. Our publisher Nick Denton seems especially happy about it, since he keeps sending us links to stories about people buying cameras from B&H. We guess that means he’d like us to post up this one, as well, by Mr. Joe Wilcox of 101 Typepad Lane.

Wilcox’s story is especially complimentary to B&H:

My good friend told me that she had ordered a combo camera/camcorder for her husband for Christmas. She called B&H, which didn’t have the device in stock. After she expressed disappointment, the sales clerk suggested calling Adorma, where she eventually purchased the camera.

Adorama is a great store, too, but much praise to B&H for their willingness to satisfy the customer, even if it means a lost sale. That was a mitzvah.


Edit Your Comment

  1. Ico jones says:

    If only Adorama and B&H would relocate to NJ! Damn sales tax!

  2. While shopping for a prosumer miniDV camera in Los Angeles, I had more than one friend suggest using B&H (in New York). While you’ll have to pay a reasonable amount for shipping, I got the piece of mind of buying from a respected source, outstanding customer service, and best of all, a great price.

  3. cenoxo says:

    B&H Photo has catered to professional photographers for decades.

    The New York Institute of Photography, a home-study school, has some good advice about buying cameras from mail-order dealers:

    Now, what about mail order? Can all mail order dealers be trusted? The bad news is that you can’t trust them all. The good news is that many are trustworthy. Our general advice? If the price of a mail-order firm is by far the best you can get, you’re usually safe with a firm that advertises in the back of one of the major photo magazines such as Popular Photography, Petersen’s Photographic, Outdoor Photographer and Shutterbug. But be careful…

    Caveat emptor.