Bank Bans Clocks to Confuse Customers

If we were the gnarlled toothed ogres who work at NatWest bank, we would call removing all clocks from the public waiting areas a ‘customer hack.’ Rather than work to shorten the lines of customers at NatWest, bank managers have chosen to instead remove all timepieces from the walls.

One worker said: “If people have been standing waiting to see a cashier for a long time they can get very cross.

“With a clock there, it was difficult for us to disagree with them. Without one it’s harder for them to complain.”

Time’s up for bank clocks [The Sun UK via BoingBoing]

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