Back in May, Delta announced that it would test allowing a subgroup of passengers to access its Sky Club lounge at Reagan National Airport using only a fingerprint. That test was apparently successful, and now the airline will begin allowing that same group of passengers to actually board the aircraft using their fingerprint instead of a boarding pass. [More]
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Bank Of America, Delta Pull Funding From “Julius Caesar” Production Seen As Critique Of Trump
By 6.12.17
It’s been more than 2,000 years since Julius Caesar was assassinated by a group of Roman senators, and more than 400 years since William Shakespeare immortalized the dirty deed. The Bard’s Julius Caesar has been staged, adapted, and reinterpreted countless times since, and Caesar never manages to escape the blade. However, two major backers of New York’s Shakespeare in the Park have pulled their support for this year’s production of the play after complaints that this Caesar looks a little too similar to our current President. [More]
Delta Tests Replacing Boarding Passes With Fingerprints For Lounge Access
By 5.31.17
While it’s trying facial recognition automated baggage drops in Minneapolis, Delta Airlines has implemented another form of biometric identification at Ronald Reagan Washington National Airport. Ultimately, the airline plans to let passengers use their fingerprints in place of boarding passes to check in, check bags, and board their flights. [More]
Family Accuses Delta Employee Of Smacking 12-Year-Old’s Hand During 17-Hour Delay
By 5.3.17
Facing a long airline delay during a trip to Florida with his family, a 12-year-old from New York state did what many Americans now do: He whipped out his iPhone to film the Delta Air Lines agent explaining the issue to angry customers. That’s when, according to a lawsuit filed by the family, the Delta employee told the pre-teen that shooting the video was illegal and swatted his hand. [More]
Vacation Deal Scammer Ordered To Pay $6 Million To Delta For Impersonating Airline
By 4.20.17 — Updated: 5.9.17
Another scam artist caught pretending to represent a major airline has been hit with a huge judgment. This time, it’s a Florida businessman who has been ordered to pay $6 million for using Delta Air Lines’ name and logo to lure victims into buying bogus vacation packages. [More]
Delta Bringing Back Free Meals In Coach On Some Routes
By 2.16.17
As it was foretold, so it has come to pass: After testing the idea out the idea for a few months, Delta Air Lines has decided to bring back free meals in coach — on some routes. [More]
Delta’s New, Purple High-Fashion Zac Posen Uniforms Heading High Up Into The Sky
By 10.19.16 — Updated: 11.1.16
Delta Air Lines announced in 2015 that it would be starting a partnership with designer Zac Posen for its new ground and flight crew uniforms. This week, those uniforms hit the runway — the one models walk, not the one planes fly — and we can say one thing with confidence: They’re purple. Really, really purple. [More]
Want To Spruce Up Your Rec Room With A Delta Flight Simulator? Now’s Your Chance!
By 10.6.16
Next week, some folks will be standing in line for the new PlayStation VR headset, hoping to immerse themselves in a simulation of some fantastical video game universe. Those people will feel stupid when they check out your new rec room, complete with a former Delta flight simulator. [More]
Spare Electronics Battery Catches Fire Aboard Delta Air Lines Flight
By 9.16.16
Crew aboard a Delta Air Lines flight from Norfolk, VA to Atlanta this morning extinguished a spare electronics battery that caught fire in the rear of the aircraft. But no, Samsung says it probably wasn’t a Galaxy Note 7. [More]
Delta’s Recent System Outage Cost The Airline $100M In Lost Revenue
By 9.2.16
Remember that major systems outage that hit Delta last month, prompting the airline to ground all flights worldwide? In addition to majorly ticking off customers who had their travel plans disrupted and grabbing the attention of lawmakers who have since demanded an explanation for these kinds of outages, Delta lost a whole lot of money. [More]
Senators Want Airlines To Explain Recent Outages & Why Travelers Couldn’t Be Rebooked On Competing Carriers
By 8.16.16
In just the last few weeks, Delta and Southwest each experienced massive system-wide outages that grounded thousands of flights and ruined travel plans for countless passengers — and there are reasons to believe it could happen to other carriers. Now some lawmakers want the airlines to answer for these failures and to explain what’s being done to prevent future shutdowns. [More]
Days Of Delta Delays Are Worse Because They Can’t Just Put You On American Anymore
By 8.10.16
After canceling more than 1,800 flights in the last two days (with another 150 at least expected today), Delta finally says it expects to resume normal operations later this afternoon. That’s probably a relief to Delta staff and any passengers with flights planned for the back half of the week. But for the thousands and thousands of passengers left in the lurch so far, relief has proven slow to come. Slower, in fact, than it would have been in the past. Why? [More]
Hundreds Of Delta Flights Still Delayed Or Canceled Today, Following Yesterday’s Outage
By 8.9.16
Yesterday, a major technical outage caused Delta to ground all flights worldwide for about six hours. And though it’s been about a full day since Delta’s systems first came back online, it’s still slow going getting the airline back to where it’s supposed to be. [More]
Delta CEO Apologizes For Massive Outage, Travel “Challenges”
By 8.8.16
Delta Air Lines suffered a massive systems outage this morning that left all its flights worldwide grounded. After several hours, flights were slowly and in a limited way able to start taking off again, but passengers all over the map are still facing massive delays. [More]
[Update] Delta Grounds All Flights Worldwide After Major Systems Outage
By 8.8.16
Update: As of 8:40a.m. EDT, Delta has lifted the full ground stop and some flights — “limited departures” — are starting to be able to take off. However, customers flying this morning should still expect lots of delays and cancellations, Delta says, and should check in with the airline before heading to the airport if you’re not there already. [More]
Delta Flight Attendant Charged With Sneaking 1,500 Mini Liquor Bottles To Sell On Craigslist
By 5.13.16
According to the police in Memphis, TN, when a flight attendant for Delta Air Lines left work, she would sometimes pick up some mini liquor bottles from the plane and bring them home. Taking a few bottles every day really adds up, and ultimately she has been charged with taking 1,500 bottles –– not to drink, but to sell on Craigslist. [More]
Georgia Governor Vetoes Controversial “Religious Liberty” Bill
By 3.28.16
Amid pressure from civil rights groups and private industry, Georgia Governor Nathan Deal has vetoed a controversial piece of legislation that would have allowed religious groups and individuals to deny services to same-sex couples and for faith-based employers to not hire someone based on their sexual orientation. [More]
