Reach Verizon Wireless Executive Customer Service - Consumerist Comments

Reach Verizon Wireless Executive Customer Service

edicius — Tue, 22 Apr 2008 21:14:48 EDT

That's not a 900 number. 908's a North Jersey exchange. Got me a call from that exchange just a few minutes ago.

edicius

Reach Verizon Wireless Executive Customer Service

Dark4eons — Tue, 22 Apr 2008 20:58:08 EDT

Of course they picked the line fast, it's a 900 number meaning you pay to get decent customer support

Dark4eons

Reach Verizon Wireless Executive Customer Service

xrodion — Tue, 22 Apr 2008 16:38:45 EDT

all, I have to say is that Lisa Williams, was very effective for me in cancelling them without an ETF since, I told her that I do not need the phone and everything. It, was the time they were increasing txt msg price per use. She, was able to waive everything for me and it worked out smoothly.

xrodion

Reach Verizon Wireless Executive Customer Service

Zaos — Tue, 22 Apr 2008 16:02:32 EDT

Yup verizon executive customer service is very effective. Back in december 3 verizon store managers said "we cannot fix that despite you signing a contract in your favor, it will play in our favor for 3 months, you will be reimbursed for 1 month and have to pay the other 2"

...are you serious? Thats a slap in the face coming for you. I told them on a monday they have till Wednesday to fix before i called the number. Called on Thursday at 11:17, by 11:44 my account had been fixed, credited $100 in addition to all the bogus fees being eliminated, and now anytime i have a renewal coming up i get a call from the DM here requesting me to ignore other stores and go to her place =p

Zaos