<![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer - Consumerist Comments]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer - Consumerist Comments]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> My husband worked at Dell during the fun Dell Hell times and this happened when he was there - the guy was in Panama.

God bless you nursethalia for reminding me about The End of the World. How I love thee...

rayraysz

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> @nursethalia: Meanwhile, during this entire video, Australia's down there like "WTF, mate?"

drjayphd

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> Is it just me, or does the rep sound just like the guy from The End of the World?

nursethalia

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> 1st this is real... I work for QA in a computer company (not Dell), this call was leaked about 1.5 years ago... the video is staged (obviously)

2nd the call was from Dell ... this is the time of the "Dell Hell" and they've come a long way since.

now for those who claim this happened solely because the service was outsourced are terribly wrong ... in the time I have audited service I've come across all sorts of people (foreign and from U.S.) and many people really care for the customer and only some really don't care
To finish some career paths (like sales) are very heavy on numbers and this causes some people to react badly to the "economically challenged" that make their work harder, remember after all we are all humans and care first about our problems and then last about the next guy ...

bunch.of.wackos

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> If this is Dell it doesn't surprise me. I recently spent about an hour on the phone with India - I thought it was just the monitor power cord that needed to be replaced, and kept asking for them to send me a new cord. The rep told me to hold for his manager - she had me swap out cords and it turned out it was the monitor. She scolded me, saying "And you were SO sure it was the cord!" She also warned me that the new monitor "probably wouldn't arrive" because I was having it sent to my work address and not my home. (The latter was because she didn't speak good enough English to understand my spelling of my company address, but she had my home address on the screen in front of her.)

Auntie M.

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> lol I CAN BELIEVABLE

cooler_dood

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> How can a company be called an U.S. company when it only hires foreign workers from foreign companies. The government should tax corporations for every single foreign worker so it is cheaper to higher U.S. citizens. As you can see, foreign workers could care less about your customer service and only care about call ratings: "This looks bad on me..." WTF?

ju_ju_eyeball

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> Wow... this must be an old call because that computer is really, really overpriced. You could certainly do better elsewhere. Hell, these days, most just have the speakers as part of the monitor (not all so great, but they work)

As for a floppy drive, if you need one, you can always grab an external, otherwise grab a thumb drive.

Though I would like to say this is not true, it is hard to say with people these days.

Though last time I checked, insulting someone wasn't a good way to go about selling stuff. Should have just thrown in some speakers and he would have had a sale. Cheapie speakers would have been what? a $5 loss at most to them?

ShadowFalls

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> If this is a real call, it's pretty lame, but not too interesting. The YouTube video sucks. I hate the "crayon scrawls" over the images-yet it's a common thing on these "humorous" videos.

Elle Rayne

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> @PigsnBacon: If it's for real, I hope heads rolled and people lost their jobs. I weep for the girly-girl who is now probably a hooker. I am still waiting for my CD Boner.

humphrmi

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> OMG OMG OMG a Penteeum 4, jesus I hear those things run circles around a AyemDee processor, and can run crysis at full settings too.

D3Anon

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> car salesmen in panama must be a real piece of work!

forgottenpassword

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> And oh, loving the fact that "little girl" was used as an insult. So very PC.

waldy

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> they sell cd boner's at best buy?

pigeonpenelope

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> LMAO! Hilarious! Whoever put the video together did a fantastic job!

Yep! You are a little girl if you dont buy what a salesmen is pitching. "Unbelievable!"

forgottenpassword

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> Wow! Made my day! Gotta love cheap computers and the customers that are drawn to them. Apparently little girls and little hookers are drawn to cheap computers too.

Asterchild

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> I've had a similar experience with Dell sales. I called to ask a question about a laptop I saw on the website. After I got my question answered I was going to purchase it online. The sales guy was so mad that I "wasted" his time that he yelled at me for five minutes. I like Dell but some of their sales people really suck.

jaks

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> this is just funny!!! LMAO!!! the video and audio are just too funny!!

pemarsh

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> @homerjay: I would bet that it is real. I used to work in QA for a rather large ISP, and I was able to listen to and save previously recorded phone calls.

This is pretty light compared to some of the things I have heard - which is sad. Once I listened to a support agent talk like he was pretending to be retarded to a customer, because he couldn't understand her. I've also heard an agent pick up the phone, give the "Thank you for waiting, one of our agents will be with you shortly," and then put her back on hold. He did this for about 10 minutes, all while she was saying "I know you're a real human being; stay on the phone." She finally hung up.

stacye

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> since when did best buy start taking orders over the phone?

discounteggroll

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> can't.......stop......watching....over and....over

adrock75

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> I would have caved. Probably would have bought two after he called me a little hooker girl.

Peeved Guy

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> It's a cultural thing. Buyers without cojones are taunted like that everyday in Latin America.

deadlizard

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> HAHAHA wowwww.

bombaxstar

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> Look on the comments on Digg - this is a real call to Dell inbound sales. (There's a link to a longer version.)

fluiddruid

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> Oh, it's real alright. It's just that the Consumerist team and this YouTube author took almost 3 years to post it, since the call is from 2005.

csavino3

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> @BugMeNot2: Well, it would be nice if we knew one way or the other, but if it turned out to be fake, I wouldn't be irked at this site for posting it. Some days ya just have to lighten up a little.

homerjay

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> @BugMeNot2: I agree with you.

KogeLiz

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> That's hilarious. I'm sorry I would have just burst out laughing and kept the guy on the phone to "insult" me more. At this point have a field day with this idiot see how long you can keep him on the phone. Better yet, call back and play the "Meow" game.

warf0x0r

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> Little Hooker

Thats amazing!

shan6

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> It was funny, but I have to disagree with the "Whether it's real or not, it doesn't really matter, it's funny."

With this being a consumer protection site, it kind of does matter if it's real or not. If real, that's outrageous. If not real, then presenting it on the site, even as 'alleged', doesn't really help in taking consumerist.com serious as a source for information. It becomes just another aggregation site, like the other fifty million out there.

Of course, with the advent of youtube linking in comments, and the fwd:fwd:Fwd:THIS IS REALLY TRUE state of stories of late, maybe this site does just want to be one of the multitude.

BugMeNot2

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> Lil' girl... Lil' gurrrrl... Lil' Hoooooooker..."

YouTube gods, I prostrate myself in admiration. Bravo! Encore!!

Trai_Dep

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> That's a pretty weak FoneJacker rip. :/

Genocyde

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> Let's just say I was working for the company in this department when this came out years ago and the company was pissed. We were forwarding it around internally and um people who did that were in trouble.

Many sites that it was on were ordered to take it down so I'm not surprised the name is blanked here.

Let's just say the VP of the department also considered the panama call center a failure for sales.

And yes, it is real. (I'm on the internets, how could you not believe me?)

PigsnBacon

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> Boy, I'm glad I'm working from home today. That was hilarious.

humphrmi

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> I wish my PC had a "CD boner"...Newegg doesn't seem to even carry them yet.
I'd have passed on the speakers anyway but not getting the $30 floppy drive, well, that's just stupid- how's the boner supposed to work if it can't get floppy?

clocker

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> I can believable!

fuzzycuffs

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> Wow. That was funny. I liked the animation to the story. Sound of like the WoW onyxia raid video (even if you don't play video games, freaking hilarious).

Each Friday something would like this should be posted to kill a few more minutes until the weekend.

Javert

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> You mean this isn't how the rep is supposed to act?

chrisfromnl

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> Tried to sell him a floppy, too.

I can't remember the last time I needed a floppy for anything except reading old archived stuff. If you don't have any old floppies hanging around, you'll never need one.

Pasketti

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> That was so well done!

ClayS

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> I don't understand why he would ask to talk to his manager. Who in there right mind would let someone talk to there boss after calling them a "pussy girl". I think I would have said something like "No you can't talk to my manager douche!"

Sigh

floyderdc

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> @B: I wouldn't, cuz it will only end up fucking you all the time and screwing you when you least expect it.

darkclawsofchaos

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> @B: lmao! too frikin hilarious!

snoop-blog

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> Doesn't really matter if its real or not, that was funny stuff.

homerjay

]]> <![CDATA[Call Center Call Customer "Little Girl" For Not Buying Computer]]> Well, the caller is obviously a little girl for not buying it. Who passes on a computer with a free CD boner?

B

]]>