Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees - Consumerist Comments

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

Docsmiff — Wed, 27 Feb 2008 17:26:16 EST

Well I called John Menzer at the phone number. Holy crap, he answered on the first ring! I told him of my problem getting a next day air package (now on day 3)from walmart.com. He took all my info and phone number and he said he would get back to me. We will see. I will keep you posted.

Docsmiff

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

rwakelan — Thu, 03 Jan 2008 16:48:47 EST

@fredmertz: Wal-Mart has close to 1.5 million domestic employees. It is the largest private employer in the United States (Only the Federal Government has more employees). So 80,000 people isn't really all that many. 5.3%, to be exact... still higher than it should be, but c'est la vie

rwakelan

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

Buran — Sun, 30 Dec 2007 22:28:23 EST

@ATTSlave: I wouldn't mind having a flying broom sometimes. (and I guess no one's allowed to ever do things you regret... sigh)

Buran

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

MonkeySeeMonkeyDo — Sun, 30 Dec 2007 20:57:20 EST

No problem. Sorry about the misunderstanding.

MonkeySeeMonkeyDo

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

ATTSlave — Sun, 30 Dec 2007 20:37:28 EST

Sorry Buran sometimes you just have the demeanor of a witch.

ATTSlave

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

Buran — Sun, 30 Dec 2007 19:26:50 EST

@MonkeySeeMonkeyDo: Ah, sorry about that then. Oh well.

Buran

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

Buran — Sun, 30 Dec 2007 19:25:32 EST

@homerjay: I'd prefer to let bygones be bygones, thank you, and we've already been through it a number of times in recent posts. It wasn't a personal attack this time, and to be honest, it is a little frustrating to go out of your way to NOT be mean to somebody because of all those past misunderstandings ... and get accused of it anyway.

Buran

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

MonkeySeeMonkeyDo — Sun, 30 Dec 2007 18:57:22 EST

It is hard to tell tone, Buran. I haven't read that story, so I didn't get the reference.

MonkeySeeMonkeyDo

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

homerjay — Sun, 30 Dec 2007 18:25:45 EST

@Kajj: Not that it matters, but Buran has a history of personal attacks, which is why I took it that way.

homerjay

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

Kajj — Sun, 30 Dec 2007 17:47:52 EST

@ATTSlave: What I saw happen here was: HomerJay pointed out that Menzer would just change his phone number - a valid point. Then Buran pointed out that changing one's phone number isn't always as quick and painless as people assume, which is also a valid point. HomerJay decided to take that as a personal attack, and it all went to hell from there.

Just as in customer relations, the person who gets angry first is usually the jerk.

Kajj

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

Buran — Sun, 30 Dec 2007 17:23:49 EST

@MonkeySeeMonkeyDo: Whoosh, the CC-story-reference joke went over everyone's head. (though it IS hard to tell tone on the internet)...

Buran

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

Buran — Sun, 30 Dec 2007 17:22:00 EST

@ATTSlave: That was sarcasm referring to a previous post about how you can't get a supervisor when you have a very legitimate gripe. Entirely in jest. (see the CC home theater story).

Buran

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

mbressman — Sun, 30 Dec 2007 13:17:20 EST

it appears as if the # has been changed now...

mbressman

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

homerjay — Sun, 30 Dec 2007 12:35:21 EST

@mbressman: Wow, good catch. I wonder what the deal is with that.

homerjay

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

mbressman — Sun, 30 Dec 2007 12:29:39 EST

Uhmm...maybe I'm missing something here, but I don't see the direct # for John Menzer. The number listed above for him is the same number listed above for the lobby phone???

mbressman

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

MonkeySeeMonkeyDo — Sun, 30 Dec 2007 12:15:55 EST

Word, ATTSlave. I don't understand your attitude, Buran.

FredMertz, the whole accounting department for the whole of Wal-Mart Corporate is about 25 people. The "entire team" you speak of? Is two people. Two people work on wage garnishment.

MonkeySeeMonkeyDo

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

ATTSlave — Sun, 30 Dec 2007 11:19:54 EST

@Buran: Why do you always have such a sour attitude in your posts? Sometimes you just need to dial it down abit.

ATTSlave

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

fredmertz — Sun, 30 Dec 2007 10:29:52 EST

Cool unknown Wal-Mart factoid: They have an entire team at corporate HQ that manages the government ordered garnishment on the 80,000 employees that have their wages garnished by court order. 80,000 employees with court-ordered wage garnishment!

fredmertz

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

speedwell — Sat, 29 Dec 2007 23:52:11 EST

@Buran: I appreciate that you're doing everything you can to save everyone's time and energy. I have been through the usual channels already, and the best way you can help us is to let us speak directly. If he's on another call, I'm willing to hold.

speedwell

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

Buran — Sat, 29 Dec 2007 22:34:42 EST

@Me: I'm sure I can help you with that problem you're having without a supervisor. Can you tell me what's up?

Buran

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

MonkeySeeMonkeyDo — Sat, 29 Dec 2007 22:33:19 EST

He is nice. But you guys are nuts if you think you can call the operator and ask for an executive's number and get it. You will be connected to his assistant, and she will do everything possible to deflect your call to someone else. I used to do it all.the.time.

MonkeySeeMonkeyDo

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

RollOverForMore — Sat, 29 Dec 2007 21:12:57 EST

So they change Menzer's number - it will only be a matter of time before the new one is discovered and disseminated again.

Plus, look at that picture, he looks friendly, "Hey, please give me a call, I'd love to hear what you think of us."

RollOverForMore

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

Buran — Sat, 29 Dec 2007 21:06:23 EST

@mindshadow: I know how VoIP works because my bf's job is to administer such a system. I'm addressing human failings and not the technical abilities of it. It would be nice if it WERE that easy to get your new number to the people you want to hear from.

Oddly, bill collectors and other undesirables seem to be able to follow you to your new number even if your friends can't seem to figure it out.

Buran

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

Me — Sat, 29 Dec 2007 21:04:04 EST

Do they have a "hillbilly walks into the store covered in blood and looking for trash bags" department listed? Or a "You have to cash my million dollar bill -- no, really!" Supervisor?

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

homerjay — Sat, 29 Dec 2007 19:48:16 EST

@coren: Well, the overwhelming majority of those numbers are worthless to consumers. I can't see a reason any of us will want to call the phone number for 'pallet jacks' or the 'refrigeration plan department.'

However, there IS the Sign Maintenance department that might warrant a phone call when someone posts another stupid spelling mistake!

And then there's the flagpole fixture request line. :)

homerjay

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

stevemis — Sat, 29 Dec 2007 19:45:28 EST

For all you criminals out there, the Armed Robbery Department has set hours:

479-273-4200 Armed Robbery (7 AM to 6 PM Monday - Friday)

You just can't make stuff like this up...

stevemis

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

speedwell — Sat, 29 Dec 2007 19:31:42 EST

I can confirm it too, but who cares? So they re-route the number. All the caller usually needs to do is dial 0 for the operator and say, "I had Mr. Grandfromage's number, but it appears to have been changed. Could you please put me through to his new number? Oh, and what is that number in case I get disconnected?"

speedwell

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

coren — Sat, 29 Dec 2007 19:22:19 EST

And if they do, someone will find it and broadcast it out too. Plus they're not gonna go through the hassle of changing 700 plus numbers every time someone figures them out..

coren

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

MonkeySeeMonkeyDo — Sat, 29 Dec 2007 18:16:18 EST

I can confirm that they could easily change an executive's number. It would take a matter of minutes.

MonkeySeeMonkeyDo

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

mindshadow — Sat, 29 Dec 2007 18:00:49 EST

@homerjay: If they are using a VoIP solution it's even easier than that. I can change a phone number in under ten minutes, from the second the phone rings to the second I call them back to let them know it's done.

@Buran: Usually someone that high up doesn't get direct calls, but instead they are routed by the secretary. For internal calls, at least in my company, we have a constantly updated printable phone directory for each employee and our phones also have the up to date company directory on them. All you have to do is search by last name.

mindshadow

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

Macroy — Sat, 29 Dec 2007 17:53:19 EST

Is this the guy I contact about the activist porn on my iPod?

Macroy

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

Buran — Sat, 29 Dec 2007 17:16:11 EST

@homerjay: You really think namecalling is necessary to post a followup, Tom? You might want to do your research into the manners of doing that.

And, I'm pointing out human failings here. In a perfect world that would work, but in the real world people ignore emails and letters and still call the old number.

Better luck next time.

Buran

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

MonkeySeeMonkeyDo — Sat, 29 Dec 2007 17:07:52 EST

I used to work at Wal-Mart Corporate office for an Executive VP, and yes, his executive assistant will answer the phone. Be nice. She's just doing her job.

MonkeySeeMonkeyDo

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

ChiefFamilyOfficer — Sat, 29 Dec 2007 16:56:54 EST

Ah, this is why I love you, Consumerist!

ChiefFamilyOfficer

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

homerjay — Sat, 29 Dec 2007 16:56:18 EST

@Buran: Listen, Sally. You might want to do your research before you try to call someone out.

He'll simply call the IT voice communications department (someone probably already has) and he'll have a new number inside of 30 minutes. Corporations have whole blocks of DID numbers routing into their PBX, and it's not difficult to send an email to direct reports and staff to let them know about the change. This number is likely answered by an admin assistant anyway.

Even if this was a home number, one call to the phone company and its done within a day or so.

Better luck next time.

homerjay

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

Tank — Sat, 29 Dec 2007 16:54:18 EST

not mine, i got a tinfoil hat

Tank

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

Buran — Sat, 29 Dec 2007 16:36:34 EST

@homerjay: It's more of a PITA than you think to change phone numbers. There's good reason we have number portability laws -- you really think everyone in your phone book will magically have the new number beamed into their head?

Buran

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

GeeCee — Sat, 29 Dec 2007 16:34:50 EST

'so be unfailingly polite when he picks up.'

Yyyyyyyyyyyyyyyyyyyeah alright.

GeeCee

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

homerjay — Sat, 29 Dec 2007 16:32:14 EST

Hear that? Its the sound of John Menzer changing his phone number in 3...2...1....

homerjay

Reach Walmart Vice Chairman John Menzer And 742 Other Walmart Employees

Felix the Cat — Sat, 29 Dec 2007 15:40:20 EST

Yeah, big deal.

How about the Corp Directory for Target!

[url][targetfiling.blogspot.com[]]

Felix the Cat