United Flight Attendants Scoff At Grounded Flier Compensation Plan, Lobby For Passengers Bill of Rights - Consumerist Comments

United Flight Attendants Scoff At Grounded Flier Compensation Plan, Lobby For Passengers Bill of Rights

Trackback — Tue, 12 Jun 2007 15:44:03 EDT

Getting paid to eat airline food? Malaysia Airlines had to pay the equivalent of US$5,700 to a vegetarian who ended up eating chicken on board one of the airline’s flights.

Trackback

United Flight Attendants Scoff At Grounded Flier Compensation Plan, Lobby For Passengers Bill of Rights

cabinaero — Wed, 06 Jun 2007 23:22:30 EDT

@cgmaetc: Grrl power? Have you flown a US airline any time recently? A very large share of United's Flight Attendants are male. I'd say at least 1/3 overall and probably half of flight attendants with less than 10 years service.

I'm a bit torn on this -- I still think that 20% and a meal voucher in addition to pre-existing misconnect protections is decent for delays whose cause are outside United's control. (Weather and ATC are not United's fault -- failing to deal with the resulting problems adequately is their fault.)

Knowing the history of labor relations at United, this looks like a PR hit by the union on corporate. UA's unions have been dumped on, but this is the wrong way to go about dealing with management. (Note: I'm a GCIU member in good standing)

cabinaero

United Flight Attendants Scoff At Grounded Flier Compensation Plan, Lobby For Passengers Bill of Rights

CaliforniaCajun — Wed, 06 Jun 2007 14:19:00 EDT

United Operations Management is notorious for making decisions not based on passenger need, but on public relations-friendly metrics.

And yes, I'm still p*ssed off that I didn't get to fly on the 777 flight I booked specifically because United thought it was better to send off a half-empty airplane on time (which arrived in SFO 20 minutes early) than wait 30 minutes for another 100 delayed passengers.

CaliforniaCajun

United Flight Attendants Scoff At Grounded Flier Compensation Plan, Lobby For Passengers Bill of Rights

dohtem — Wed, 06 Jun 2007 13:29:25 EDT

flights grounded for more than 4 hours before take-off or held waiting for 90 minutes after landing will be declared "flights of note" and passengers will receive 20% coupons and a $10 meal voucher.

Am I the only on that thinks this is an insult?! If you have ever had a late flight (especially a connecting one), you know the inconvenience is worth more than "20% coupons and a $10 meal voucher."

dohtem

United Flight Attendants Scoff At Grounded Flier Compensation Plan, Lobby For Passengers Bill of Rights

oldhat — Wed, 06 Jun 2007 13:21:54 EDT

Talk bad about unions all day, but without them we would all still be working in sweatshop conditions like a 3rd world country.

oldhat

United Flight Attendants Scoff At Grounded Flier Compensation Plan, Lobby For Passengers Bill of Rights

cgmaetc — Wed, 06 Jun 2007 13:05:07 EDT

Grrrl Power Rulz!

cgmaetc

United Flight Attendants Scoff At Grounded Flier Compensation Plan, Lobby For Passengers Bill of Rights

timmus — Wed, 06 Jun 2007 12:28:43 EDT

It's ironic how, under the circumstances, the disgruntled passengers and the authoritarian flight attendants make strange bedfellows.

timmus

United Flight Attendants Scoff At Grounded Flier Compensation Plan, Lobby For Passengers Bill of Rights

healthdog — Wed, 06 Jun 2007 12:27:50 EDT

God, I love it when the non-PR trained give statements. Take that, United!

healthdog