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		<title><![CDATA[Customer Satisfaction Up Thanks To Lower Prices, Not Increased Quality - Consumerist Comments]]></title>
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			<title><![CDATA[Customer Satisfaction Up Thanks To Lower Prices, Not Increased Quality - Consumerist Comments]]></title>
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	    	<lastBuildDate><![CDATA[Tue, 15 May 2007 09:29:51 EDT]]></lastBuildDate>
	    	<pubDate><![CDATA[Tue, 15 May 2007 09:29:51 EDT]]></pubDate>
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		    <title><![CDATA[Customer Satisfaction Up Thanks To Lower Prices, Not Increased Quality]]></title>
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<i>When you're awash in a sea of crap products and crap service, how could one possibly get more satisfaction...</i></p>
<p>
oh, i'd be pretty happy if the crap lasted longer so i wouldn't have to put up with the crap service as often, thereby increasing my overall satisfaction with said product.</p> <p>mac-phisto</p>]]></description>
			<dc:creator><![CDATA[mac-phisto]]></dc:creator>
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		    <pubDate><![CDATA[Tue, 15 May 2007 09:29:51 EDT]]></pubDate>
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		    <title><![CDATA[Customer Satisfaction Up Thanks To Lower Prices, Not Increased Quality]]></title>
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When you're awash in a sea of crap products and crap service, how could one possibly get more satisfaction unless the price for the aforementioned crap actually goes down? The only reason Home Depot's score went up is that it's hard to go down when you're already at the bottom. This used to be a great store, before John Hechinger ran his company right into the ground. All those ex-Hechinger employees must have moved on to Home Depot.</p> <p>quantum-shaman</p>]]></description>
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		    <pubDate><![CDATA[Tue, 15 May 2007 08:55:59 EDT]]></pubDate>
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