Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza - Consumerist Comments

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

warf0x0r — Mon, 24 Sep 2007 13:26:25 EDT

Wow, Papa Johns gives you, not only Diarrhea, but also attacks you with bullets. So glad I don't order from there.

warf0x0r

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

kennycole76 — Mon, 11 Jun 2007 01:49:54 EDT

Well I have read the comments posted by every one here and now hear it from me Kenneth Cole.
Yes it is really me the victim in the case agast papa johns.
I would like to give my side of the story if I could maybe it would help some of you understand.
To start every thing in the report is true.
To ancer some of you that think I said some thing to provoke the guy at papa johns.
I did not from the time that I first called to make my order the employee on the phone was rude
And hung up on me for no reason.
And I called back and I did ask why he had hung up on me and asked to speak to the manager.
And the employee replied "suck my @#$%" and again hung up on me.
So and yes I was upset but I was respectful and asked for the manager again.
And the person that answered replied this is the manger and I told him what was going on
And that is was uncalled for and upsetting and he replied.
"I was standing right here and he did not say any thing like that "and I replied
"So your calling me a liar "and asked for the number to the corp. office and he hung up on me.
So I called another papa john in Dell city to make a complaint and get the number to the corp. office.
And I made a complaint and got the number to the corp. office and I did place an order at that location
For my pizza.
Then the employee from the papa johns on Douglass called me.
I answered and it was the employee that I had spoken to the fist time I called and he told me
"I know were you live" "your living in my hood ""and im going to come pay you a visit we are going to do a drive by on your ass" ect.
And yes looking back I should have called the police but I just was thinking that it was just some young
Wantabe gangster I was thinking in my mind he was a white guy acting like he was black and it was all talk.
But after that call I called back to the Dell city papa johns and told them I just got a call from the papa johns
On Douglass and what all he said and I did not want the pizzas but the manger told me he wanted to give me the pizzas for free.
To him I said I don't need free pizza I would like to see some thing done about this and he said he would
Take care of it and to let him give me the pizzas for all the trouble I was caused.
And I agreed plus it would give me a chance to speak to him in person about all of this.
And I did.
And I did call the corp. office on Monday all of this happened on a Saturday.
I called sat but just got a voice mail I left a message asking for a call back A.S.A.P
But no one called back.
I gave them till Tuesday to return my call then called back a second time and spoke to some one
And I was told that he was going to the Douglass location and he would check it to it and call me back
And it may be the next day before he could get back to me but he never did.
Thru all of this I kept my head and was respect full which was hard to do.
And the law suit is not all about money it is punishment for papa johns doing nothing about the employee
Or employees that did this before it happened they did not try to call me back that did not fire the guys
That made the threats witch may have emboldened them and did not take any of this sonorously.
And as far as the criminal case go's the Midwest City Police said that the evidence gathered gave them nothing ECT bottom line they can't do any thing about this case but it remains open.

kennycole76

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

tubgnome — Mon, 30 Apr 2007 14:59:32 EDT

No one else pokes fun that the guy's name was Kenneth Cole?

Perhaps the pizza guy had a bonafide complaint about a pair of Chinos that weren't truly "wrinkle free"?

tubgnome

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

Elle Rayne — Sat, 28 Apr 2007 17:35:16 EDT

Thank God no one was hurt.

Elle Rayne

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

☠Gяяяяяяя! I want to sing the doom song now! — Sat, 28 Apr 2007 17:19:44 EDT

On second thought...I think I'm going to order Chinese take-out.

☠Gяяяяяяя! I want to sing the doom song now!

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

SidusNare — Sat, 28 Apr 2007 14:08:43 EDT

I'm sure the civil suit is because the complainer should be anonymous to the target of the complaint. From the filing, it doesn't seem that the consumer had enough contact with the hostile employee for that employee to get that much information. Either he looked up caller id in the store computer or DCT told him. In either case, DCT shouldn't have immediately confronted the store, but done test calls to verify the validity of the problem.

On a different note, i used to work in a very small ISP in Atlanta,GA, and we received a few death threats. In every instance a full police report was filed. I would do the same if it were personal and not professional. Only once did anything happen, and he was unarmed, just wanted to bitch at us in person, of course that didn't stop him from being searched by the local law enforcement (patted down and asked to leave, I was hoping for full body cavity).

SidusNare

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

humphrmi — Sat, 28 Apr 2007 09:24:41 EDT

@holysmoke:

What did they skip the criminal case? Usually you don't go for civil cases until the justice system works it out.

I didn't see anything in this article that suggests that they're "skipping" the criminal case. District and US Attorneys file criminal cases, victims are free to file civil cases anytime. Maybe the timing isn't great, having a conviction would certainly help the civil case, but that doesn't preclude the victim from filing a civil case anytime they want, and it also doesn't mean that a criminal case isn't already pending.

humphrmi

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

shdwsclan — Sat, 28 Apr 2007 04:31:50 EDT

So, I guess Papa John's doesnt do background checks.....

shdwsclan

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

Husker-fan — Sat, 28 Apr 2007 03:38:59 EDT

I've been in the reverse of this situation. I used to work for Pizza Hut, and back when they started selling stuffed crust pizzas they had a garlic dipping sauce. After a few months they stopped carrying the garlic dip.
We had a customer order a stuffed crust, and call in to complain that he didn't get his garlic dip.
When we informed him that we no longer carried it, he became enraged, and threatened to come down with a shotgun and kill everyone working there.
We called the police. They went to his house, and the guy admitted that he threatened us. He ended up being prosecuted and convicted for making terroristic threats.

I would definitely recommend immediately calling the police when someone who knows where you are, makes threats to you and others at that address. If it's simply a misunderstanding let the police sort it out. At least he will know that the police will be coming after him if anything happens.

Husker-fan

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

Trai_Dep — Sat, 28 Apr 2007 03:10:10 EDT

Someone should send a complaining letter to the CEO from an OK address and see if a tactical nuclear device is delivered in four days.

(I say this because I'm safely ensconced in California)

Trai_Dep

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

rugger_can — Fri, 27 Apr 2007 22:56:26 EDT

What I'd like to know... WTF are the "bloods" doing in Oaklahoma, it just goes to show you. These gang bangers are nothing but inept wannabee's that play follow the leader. For all their chest thumping and plot they allow themselves to be lead around by their dick doing whatever someone tells them.

Can you seriously fathom a gang member from Crenshaw going all the way out to OK to start a gang? Seriously.

Losers.

rugger_can

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

lestat730 — Fri, 27 Apr 2007 22:34:04 EDT

I feel bad for this guy but I also have to wonder why a gang member would be working a job delivering pizzas. For one, what kind of franchise would hire people affiliated with gangs (and don't tell me its not obvious with major gangs like the Bloods.) I've also never heard of any gang member working a legitimate job. These guys are career criminals and survive by hustling drugs and theft. They generally have no education, have criminal(even felony) records, and no work experience. In that position no one would give you a shot at anything. I Would be interested in getting all the details on this case, this post didn't even mention the arrest of the shooter (which I assume happened since it would be easy to identify him)

lestat730

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

raincoaster — Fri, 27 Apr 2007 22:17:37 EDT

Uh, so if Papa John's is Bloods, is Domino's Crips?

Also, take it from a former crime reporter: yes, the police do want to hear from you when someone has threatened to shoot you. If nothing else, it flags that fellow and they can follow his junker and pull him over when he runs a stop sign or something.

raincoaster

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

Zeke129 — Fri, 27 Apr 2007 19:46:20 EDT

@mattloaf1: IED in the mailbox?

Zeke129

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

rbb — Fri, 27 Apr 2007 19:34:03 EDT

No, no, no. I said hot pizza, not hot lead...

rbb

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

MadMolecule — Fri, 27 Apr 2007 18:50:43 EDT

@emax4: "The driver's side of the story"?? What could the customer possily have said to a pizza driver that would justify getting his house and car shot up and his family endangered?

MadMolecule

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

LAGirl — Fri, 27 Apr 2007 18:24:00 EDT

i wonder what Kenneth Cole said in all those phone calls to make the pizza guy/gangbanger so pissed off?

LAGirl

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

rugger_can — Fri, 27 Apr 2007 18:21:02 EDT

Moral of the story : Order chinese

rugger_can

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

emax4 — Fri, 27 Apr 2007 17:28:02 EDT

Perhaps any pizza deliverer doesn't have to sign any type of HEPAA-esque agreement signing that they won't use personal information about the customer outside of work. Who knows if the delivery guy was on the clock at the time or off the clock just venting his pent-up anger, but they have info on you and can use it against you.

The driver seemed in the wrong (but we haven't heard his side of the story either -- perhaps the customer was being unreasonable), based on the outcome. This is a prime example why you never want to mess with people who have information on you. When I'd have to deal with a pissy customer while working at Dish Network I'd save their phone number just so I could call them at 2 am from a remote location and scream at them. I never did bother calling anyone, even when i was on vacation in another state, but oh man the fun I could have had getting back at those customers.

emax4

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

notebook — Fri, 27 Apr 2007 17:12:20 EDT

Talk about Anger Management issues.

But, I have to agree with what some people have said. If someone threatens to kill you and your family, call the police. Especially if you KNOW they have your address.

notebook

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

i wonder why comments have been disabled? Nobody told me why. — Fri, 27 Apr 2007 16:52:40 EDT

maybe Papa John's is turning into a mafia, where's Hiro Protagonist when you need him.

i wonder why comments have been disabled? Nobody told me why.

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

BillyShears — Fri, 27 Apr 2007 16:45:15 EDT

To play Devil's Advocate: Exactly what kind of gilded, royal treatment was this guy expecting from a pizza guy? They practically live off of tips, I wouldn't be a shining example of The Customer Is Always Right either.

(Shooting the place up was still a little excessive.)

BillyShears

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

royal72 — Fri, 27 Apr 2007 16:41:23 EDT

@vanilla-fro: papa j's may not be directly responsible for the actions of the guy, but he's their employee, in a work related issue, and he used their phone to make the threat. personally i think the lawsuit is simply a chance to make a few bucks and will surely be settled out of court.

royal72

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

wesrubix — Fri, 27 Apr 2007 16:29:48 EDT

ahaha just the laugh I needed on a crummy Friday when I know I'll be at work later than 5.

wesrubix

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

Voyou_Charmant — Fri, 27 Apr 2007 16:29:01 EDT

Never Forget.

Voyou_Charmant

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

Wasabe — Fri, 27 Apr 2007 16:28:07 EDT

4 days later? They can't even deliver a drive-by on time!

Wasabe

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

Troas — Fri, 27 Apr 2007 16:27:20 EDT

Pappa John's - Keeping the "Execute" in "Executive Customer Service."

Troas

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

scoobydoo — Fri, 27 Apr 2007 16:22:50 EDT

Wow, no matter how "good" your Pizza may be, this kind of PR has gotta hurt.

scoobydoo

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

vanilla-fro — Fri, 27 Apr 2007 16:22:20 EDT

How is Papa J's responsible for this guy's actions other than when he is actually delivering a pizza?

vanilla-fro

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

Bourque77 — Fri, 27 Apr 2007 16:04:11 EDT

@exkon: With that particular employee? I'd say around 99%

Bourque77

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

lore — Fri, 27 Apr 2007 16:03:31 EDT

@mattloaf1: Perhaps they'd send out their Executive Customer Termination... I mean Executive Customer Satisfaction team out to "take care" of the "problem."

lore

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

holysmoke — Fri, 27 Apr 2007 16:03:21 EDT

What did they skip the criminal case? Usually you don't go for civil cases until the justice system works it out.

holysmoke

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

mattloaf1 — Fri, 27 Apr 2007 15:58:17 EDT

I'd hate to see what would have happened if he escalated to the Executive Customer Service Team.

mattloaf1

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

exkon — Fri, 27 Apr 2007 15:53:34 EDT

Sometimes as a consumer you got to know when to call it quits. Crazy that this happened to him, I mean what are the odds that the employee actually had the balls to go through with what he said?

exkon

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

Pasketti — Fri, 27 Apr 2007 15:50:11 EDT

People talk smack all the time. Most of the time, it's just venting. Unfortunately, you can't predict when they're serious.

If the police got called every time someone said something mean or threatening, they'd never have time to do anything else.

Pasketti

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

VG10 — Fri, 27 Apr 2007 15:47:29 EDT

did he every get his pizza? after 4 days, i bet he was hungry!

VG10

Papa John's Pizza Guy Delivers Drive By Shooting Instead Of Pizza

GenXCub — Fri, 27 Apr 2007 15:46:55 EDT

Question... someone on the phone threatens the life of you and your family. You know where they work, you know what number they called you from, but you don't call the police until 4 days later when they ACTUALLY shoot at you? Why?

This isn't to excuse anything from Papa Johns, but either there's not enough info being given, or this was something preventable.

GenXCub