Ex-HP CSR Says His Job Really Sucked - Consumerist Comments

Ex-HP CSR Says His Job Really Sucked

mmeehh — Sun, 02 Mar 2008 10:54:14 EST

its not really tech ,do a recovery and don't forget you are required to sell something,hp tech support the #1 stat they are graded on is RPC revenue per call.

mmeehh

Ex-HP CSR Says His Job Really Sucked

guavo — Sat, 26 Aug 2006 16:02:14 EDT

HAHA, I did this for Convergys, we did both Printers and HP Pavilion Desktops. I would never recomend buying an HP consumer computer product.

guavo

Ex-HP CSR Says His Job Really Sucked

Phillip M. Vector — Fri, 25 Aug 2006 13:51:09 EDT

I can verify the above story. I used to work for the company known as "Stream" who did outsourcing for HP Printers. It was trully hell.

Phillip M. Vector

Ex-HP CSR Says His Job Really Sucked

North of 49 — Fri, 25 Aug 2006 13:45:13 EDT

Can you just see the supervisor walking down the aisles with a whip going,"Tech faster! Faster! More empathy! Offer more warranties!" HP sweatshops in America....lovely.

North of 49

Ex-HP CSR Says His Job Really Sucked

homerjay- Smiling politely — Fri, 25 Aug 2006 13:08:48 EDT

HP CSR's are the reason I switched to Mac a year ago and I NEVER EVER EVER looked back. Thank you, Apple, for not being HP.

homerjay- Smiling politely