<![CDATA[Don't Be This Consumer - Consumerist Comments]]> <![CDATA[Don't Be This Consumer - Consumerist Comments]]> <![CDATA[Don't Be This Consumer]]> This guys a genius. Commiting a crime and admiting it online.

Plus, the extended warranty works AFTER the manufacturer's warranty. That's stated. It's in the brochure. If you read it, you'd know that.

I don't waste my money on those, because my luck with consumer electronics tends to make me have to return it in a year anyways, and then it's no longer able to be returned at BB - it won't match their system.

You scammed best buy because you can't read something that IS IN THE BROCHURE. This is like "sorry, I didn't put money in the meter because I didn't look at the calender so I thought it was Sunday, that's legal here, right?"

Schmuck. You're why Best Buy no longer takes care of returns like this easily - you defraud them. I hope you get lung cancer. Use the money you 'saved' by 'not calling Apple for prepaid shipping box' and buy more cigarettes, you cancer.

(However, Apple supposedly was sending me a box - four times - for an iBook and I never got the boxes, so I took it to the Apple Store to be sent back)

Papa K

]]> <![CDATA[Don't Be This Consumer]]> Hey, check it out. I'm going to commit a crime, then broadcast it over the INTERNET.

bambino

]]> <![CDATA[Don't Be This Consumer]]> I'll bet those Best Buy people still managed to talk him into buying the extended warranty on the new iPod he bought.

Jesse in Japan

]]> <![CDATA[Don't Be This Consumer]]> Look, if the BBY isn't taking good care of you under your service plan, your recourse is very simple.

You ask them to refund the plan, pro-rata -- which they are required to do if so asked unless the terms have changed in the years since I worked there.

Watch what happens when these guys are faced with the prospect of a $100 (or more) hole blown in their service plan numbers. Suddenly, policy becomes more malleable. Out-of-stock merchandise magically appears in the warehouse. Implaccable management becomes genial -- even accomodating!

Understand the incentives of the people behind the counter and you can get what you need a lot easier. This dirtbag in the video? Yeah. Pretty stupid.

Danilo Campos

]]> <![CDATA[Don't Be This Consumer]]> "It stops working...the menus are gettin' slow..." Okay, which is it? Did it stop working, or was it just not working the way you wanted?

I'm 90% convinced this is "The Kid Who Had A Report Due on Space" from the old Encyclopedia Brittanica commercials (aka, the most annoying pitchman ever).

Chris

]]> <![CDATA[Don't Be This Consumer]]> I really don't care about his little story, but I can't stand the way he overly dramatizes his smoking... like he couldn't start his silly rant without lighting up. This guy even edits it to draw more attention to his smoking. He's out of $100, but at least he'll get some lung cancer.

p.s. Back in the day when I worked at Best Buy, we didn't get commission on anything, performance service plans included.

MosH8ed

]]> <![CDATA[Don't Be This Consumer]]> I wonder if he had to pay a 15% restocking fee when he returned it. BB charges that on a lot of things like this if they are opened.

billhelm

]]> <![CDATA[Don't Be This Consumer]]> What a dipshit. Five minutes on the phone with Apple asking for warranty service (if he'd even needed it), and he'd have had a prepaid shipping box and his iPod back good-as-new in three days.

Now Mr. "I wanna be Denis Leary with Dennis Miller's brains" is out $100.00, Best Buy has a problem on their store shelf, and Apple gets to keep the warranty dollars they might have spent to fix the first iPod.

This guy is a. Dip. Shit.

CaliforniaCajun

]]> <![CDATA[Don't Be This Consumer]]> My experience with Best Buy's extended warranty was a good one. My wife gave me a Rio Carbon as a gift and she paid for the extended warranty. Six months later, the little plastic tuner wheel broke, rendering it useless. I contacted Best Buy, mailed the whole thing in and within two weeks, received a gift card for the purchase price of the Carbon to either buy a new one or anything else I wanted. No fuss, no muss.

Dear Mr. IMO: You are an idiot. No, you are not cool smoking and drinking coffee while recording your little rant. My hope is that lung cancer gets you before you get a chance to pass your scheming little genes on to a future generation.

Brianron

]]> <![CDATA[Don't Be This Consumer]]> For f's sake, it takes like 3 seconds to reformat an iPod. If el genius here had looked at the site before running back to Best Buy like an entitled ass, he would've known that.

He's the reason returning shit is so hard for good average consumers.

Vinny

]]> <![CDATA[Don't Be This Consumer]]> If he could have been bothered to take 2 minutes to do some research on apple.com, he would see this:

"How to get your iPod serviced
It's easy! Complete the iPod service request form to receive service for your iPod or accessory. If your iPod requires warranty service, Apple will send you a prepaid shipping box you should use to send your iPod to Apple's repair center."

Apple pays the shipping, so no, it's not on your "dime". As for the crappy Best Buy warranty, yeah that sucks, but what do you expect. Those warranties are almost exclusivley a scam.

Hooray4Zoidberg

]]> <![CDATA[Don't Be This Consumer]]> I thought places like Best Buy usually checked the serial number to make sure that consumers weren't doing something like this.

K

KevinQ

]]> <![CDATA[Don't Be This Consumer]]> Furthermore, someone's gonna buy this as an open box, find out it's shit, and then have to return it - doubling their time so this fuckup doesn't have to go to the post office.

Jesus, people - if not for morals towards a company, how about just not being douchebags to other consumers?

Plaid Rabbit

]]> <![CDATA[Don't Be This Consumer]]> A-holes like this are the reason that so many companies don't bother to offer good customer service. Congratulations, you putz. You have committed consumer fraud, little though it may have been.

Side note: how much would it really cost to ship the stupid iPod back to the warranty repair center? $9.95? Certainly the cost cannot be that bad.

adamondi

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