Comcast Tech Falls Asleep on Customer's Couch - Consumerist Comments

Comcast Tech Falls Asleep on Customer's Couch

cindeesue — Fri, 13 Oct 2006 23:42:49 EDT

Sweet.. Adelphia is being bought out by Comcast in Colorado Springs. My bank was told to mail payments to a new address (E-payments), which they did on 9/29, paid 45.00 more than I owed mind ya! On 10/9/06 my cable was shut off!!! Sweet huh? I called adlephia/comcast. I was on hold 90 minutes! The jerk supervisor who I finally talked to told me too bad. I called my bank and they told me they sent the payment to where they were instructed. Well, here it is, now 5 days later, and my cable was just turned back on!! First, Adelphia denied making the change, then they said they lost my check!! Then, it took them 3 days to post my Epayment again!! Comcast sucks.. I hate em all...

cindeesue

Comcast Tech Falls Asleep on Customer's Couch

Elvisisdead — Wed, 21 Jun 2006 13:04:40 EDT

Maybe the guy needs to worry about replacing that A/C unit before his broadband.

Elvisisdead

Comcast Tech Falls Asleep on Customer's Couch

something_amazing — Wed, 21 Jun 2006 12:19:45 EDT

I was going to make the same point. Good call DJQ

something_amazing

Comcast Tech Falls Asleep on Customer's Couch

DeeJayQueue — Wed, 21 Jun 2006 11:28:41 EDT

Most comcast technicians don't work for comcast. They're independant contractors.

DeeJayQueue