<![CDATA[Consumerist Comments]]> http://cache.gawker.com/assets/base/img/thumbs140x140/consumerist.com.png <![CDATA[Consumerist Comments]]> http://consumerist.com Sun, 11 May 2008 19:43:10 EDT Sun, 11 May 2008 19:43:10 EDT http://consumerist.com <![CDATA[Lazy Employees Lose Kohl's An Easy $300 Sale]]> http://consumerist.com/5008621 I'm still laughing at the part where he said he had to buy his daughter a new coat because "she lost her old one". The rest of the post was just filler material to me.

newspapersaredead

]]> 31:5008621:c5640630 Sun, 11 May 2008 19:43:10 EDT <![CDATA[ProFlowers Screws Up Order But Refunds Entire Purchase]]> http://consumerist.com/5008624 I have always had outstanding service from ProFlowers. They always send fantastic flowers, of much higher quality than those from 800flowers.

110% recommend ProFlowers!

12-Inch Idongivafuck Sandwich

]]> 31:5008624:c5640612 Sun, 11 May 2008 19:40:08 EDT <![CDATA[Lazy Employees Lose Kohl's An Easy $300 Sale]]> http://consumerist.com/5008621 href="http://consumerist.com/5008621/lazy-employees-lose-kohls-an-easy-300-sale#c5640394">mechanismatic

So. I, the purchaser must read the mood of the seller-c+nt so as to adjust where my wallet should come free?

Excuse me?

Since when has the sales-staff's "mood" been an excuse for sales engagement? i.e client engagement?

Bottom line:

Sell real. Or go home and gasp the exhaust-pipe of your Buick. We've seen you before.

===

e.varden

]]> 31:5008621:c5640582 Sun, 11 May 2008 19:34:04 EDT <![CDATA[Lazy Employees Lose Kohl's An Easy $300 Sale]]> http://consumerist.com/5008621 @nursethalia:
What are you? Some self-explanatory prick?

Do your job for the customer., 9-5 or get lost.

e.varden

]]> 31:5008621:c5640482 Sun, 11 May 2008 19:15:46 EDT <![CDATA[Apple Reprocesses Photo Orders So They Can Arrive Before Mother's Day]]> http://consumerist.com/389313/apple-reprocesses-photo-orders-so-they-can-arrive-before-mothers-day My parents, brother and I are going on a cruise and once we're back, I'm going to get a photo book of the cruise photos for their anniversary (which actually happens to fall on a day we're on the cruise, but I can't give a gift with pictures that haven't been taken yet ;)) I wasn't so sure if I was going to get it or not, but after reading this, I am.

t325

]]> 31:389313:c5640469 Sun, 11 May 2008 19:13:04 EDT <![CDATA[USPS Security Rule On 13-Ounce Packages Makes No Sense]]> http://consumerist.com/5008615 So you have to take it to the post office yourself. So if you are of middle eastern descent will they refuse it? Or do they make you show them what is in there?

MrBill38

]]> 31:5008615:c5640434 Sun, 11 May 2008 19:07:26 EDT <![CDATA[USPS Security Rule On 13-Ounce Packages Makes No Sense]]> http://consumerist.com/5008615 Here's the funny part. I can use a stolen credit card (or made up # for that matter) on USPS.com, print the postage, and dump any weight package in any mailbox and the 13oz rule no longer applies. Real security there.

Furthermore, anything shipped priority mail will almost always go by air...and is NOT inspected. So while the TSA is giving you a rectal exam, anyone really wanting to bring down a plane can do so with some crude engineering (an old altimeter) and you're done. No need to learn how to fly, no need to deal with the TSA. No need to even change out of your pyjamas.

FLConsumer

]]> 31:5008615:c5640430 Sun, 11 May 2008 19:06:17 EDT <![CDATA[Tmobile Call Center Bans Kleenex]]> http://consumerist.com/5008384 So I've asked friends, no call center in California and certainly, TMobile doesn't outsource Business Care (business credit, yes).

I agree with a previous post that the Consumerist is getting its chain yanked. There is no reason for a call center to ban kleenex. The next thing you know, they're going to ban keyboards.

pigeonpenelope

]]> 31:5008384:c5640422 Sun, 11 May 2008 19:05:03 EDT <![CDATA[ProFlowers Screws Up Order But Refunds Entire Purchase]]> http://consumerist.com/5008624 Here's a good one....

My sister in law ordered Mothers Day flowers to be delivered to my mother in law, who lives about 5 miles from a small town. The florist called MIL on Saturday and said she would have to come in to town and pick up the flowers because they don't deliver that far out of town. MIL said she would be in town on this coming Wednesday and would pick them up then. The florist said no, that would not be ok, since the person who ordered the flowers said they must be delivered by Mother's Day.

Ihaveasmartpuppy

]]> 31:5008624:c5640404 Sun, 11 May 2008 19:02:06 EDT <![CDATA[Lazy Employees Lose Kohl's An Easy $300 Sale]]> http://consumerist.com/5008621 To anyone who thinks flagging down an employee with a key is important, you're missing a connection. If you find any employee and if they are at all helpful, they will know, or at least know how to find, a person who does have the key or a manager who can assist you.

Kohl's may have lost a $300 dollar sale, but the employee didn't. She probably wanted to go home. I've been both a customer and an employee at stores that were closing soon. The employees just want to go home and the customers don't have consideration for that. The customers want service the same as if the store just opened and the employees don't have consideration for that. Don't be surprised if things like this happen near closing.

mechanismatic

]]> 31:5008621:c5640394 Sun, 11 May 2008 18:58:47 EDT <![CDATA[Amazon Screws Up Mother's Day Order]]> http://consumerist.com/5008616 Two weeks ago, I ordered a Pentax K20D camera from Amazon, shipped 2nd day air to arrive four days before I needed it. It arrived on time, but wasn't working properly.

Pentax said to send it back and they'd reload the firmware and get it back to me a week to ten days after they receive it. That would be just a little beyond the four days I had.

I called Amazon and explained the situation. Barb L. asked a couple of questions then put me on hold to talk to her supervisor.

I had a replacement camera the next day.

I don't know why Amazon customer service screwed up Amanda's order, but they really came through for me.

nsv

]]> 31:5008616:c5640357 Sun, 11 May 2008 18:51:22 EDT <![CDATA[Lazy Employees Lose Kohl's An Easy $300 Sale]]> http://consumerist.com/5008621 @ryanv1978: Guys that "have ran" dollar stores and worked at "Lord and Taylors" buy jewelry at Kohl's. I can't believe that anybody who has ever set foot in a dollar store would complain about the merchandising anywhere else.

This post really is a sort of anthropology piece, providing insight into the habits of homo sapiens suburbis.

I hope "the wife" got some good stripmall bling, and maybe dinner at Mimi's.

ChuckECheese

]]> 31:5008621:c5640354 Sun, 11 May 2008 18:50:43 EDT <![CDATA[Verizon Won't Help You Filter Out SMS Spam Because It Makes Them Money]]> http://consumerist.com/5007795 My mom had a similar thing happen to her, she told the CSR. She asked them who the customer was and got a credit and had txt messaging turned off.

sonneillon

]]> 31:5007795:c5640319 Sun, 11 May 2008 18:42:11 EDT <![CDATA[USPS Security Rule On 13-Ounce Packages Makes No Sense]]> http://consumerist.com/5008615 "Can I opt-out and live in an America with ever so slightly more risk, in exchange for tons more convenience?"

God I wish, as long as I can also opt out of those "for the children" idiots while I'm at it.

Chaosium

]]> 31:5008615:c5640293 Sun, 11 May 2008 18:38:14 EDT <![CDATA[Lazy Employees Lose Kohl's An Easy $300 Sale]]> http://consumerist.com/5008621 I don't get this story. Customer is surprised minimum wage employees didn't care about a sale?

Customer is surprised that minimum wage employees... that don't care about customers... additionally don't care about stereotype of male customers that supposedly want to get in and out of store quickly?

Customer is surprised that minimum wage employees... that don't care about customers... that additionally don't care about stereotype of male customers that supposedly want to get in and out of store quickly... also don't care that someone might want to part with some cash on a pricey item?

Well... let's just say I'm surprised he's surprised.

twophrasebark

]]> 31:5008621:c5640227 Sun, 11 May 2008 18:25:49 EDT <![CDATA[ProFlowers Screws Up Order But Refunds Entire Purchase]]> http://consumerist.com/5008624 There have been a painful amount of flower-related stories today.

Almost like it's Mother's Day or something!

toddiot

]]> 31:5008624:c5640206 Sun, 11 May 2008 18:20:58 EDT <![CDATA[Lazy Employees Lose Kohl's An Easy $300 Sale]]> http://consumerist.com/5008621 who buys jewelry at Kohl's?

ryanv1978

]]> 31:5008621:c5640189 Sun, 11 May 2008 18:17:22 EDT <![CDATA[Tmobile Call Center Bans Kleenex]]> http://consumerist.com/5008384 I work for this aforementioned "paperless" center and its generally true, no papers and pens (outside of training), but not the Kleenex, we've got Kleenex. Don't worry.

GrimaceXL

]]> 31:5008384:c5640149 Sun, 11 May 2008 18:09:17 EDT <![CDATA[Lazy Employees Lose Kohl's An Easy $300 Sale]]> http://consumerist.com/5008621 well everyone's crabby today

wring

]]> 31:5008621:c5640129 Sun, 11 May 2008 18:06:30 EDT <![CDATA[USPS Security Rule On 13-Ounce Packages Makes No Sense]]> http://consumerist.com/5008615 How many mail trucks have been blown up by bottles of Stetson or Emeraude? I'd say approximately none. USPS, and technically, UPS and FedEx also prohibit cologne shipments. These rules are flaunted constantly, except many overseas sellers won't ship alcohol-y liquids to the U.S. anymore. I used to buy 35% hydrogen peroxide in the mail, but that can only be shipped with hazardous materials packaging and labeling, making it not worth the $$.

ChuckECheese

]]> 31:5008615:c5640101 Sun, 11 May 2008 18:02:06 EDT <![CDATA[Waste Your Saturday With 50 Funny Commercial Parodies]]> http://consumerist.com/5008559 Boo! It's for USA's IP addresses only :(

Victo

]]> 31:5008559:c5640073 Sun, 11 May 2008 17:56:13 EDT <![CDATA[USPS Security Rule On 13-Ounce Packages Makes No Sense]]> http://consumerist.com/5008615 @scoobydoo: Yet the exact same package can go with FedEx, UPS, DHL or any other carrier.

I seem to be fresh out of FedEx stamps. Do you have any?

Michael Belisle

]]> 31:5008615:c5640056 Sun, 11 May 2008 17:52:05 EDT <![CDATA[Lazy Employees Lose Kohl's An Easy $300 Sale]]> http://consumerist.com/5008621 @buzzair: If the salesperson were deaf, s/he would compensate by using sight to take stock of the surrounding customers, thus looking up at some point. Especially if there were 2 or 3 people there.

What this looks like to me was that the cashier was counting money and couldn't be interrupted.

ChuckECheese

]]> 31:5008621:c5640049 Sun, 11 May 2008 17:50:49 EDT <![CDATA[Insane Sears Repair Guy Pours Olive Oil and Super Glue Everywhere]]> http://consumerist.com/219438/insane-sears-repair-guy-pours-olive-oil-and-super-glue-everywhere I had my dishwasher broke, and I have to admit that I called a friend - not specialist - to repair it, and he spread oil all over inside too. Well, the problem is that after his failure, I called an electrician and he told me that the first problem were two simple small dishwasher parts that needed a replacement, but with that oil spread all over inside, the dishwasher is useless. Now I have to buy a new one. Next time I will forget about friends that could help… oil… and OMG! What a mess he made, just to totally break my dishwasher. Was insane!

timada

]]> 31:219438:c5640046 Sun, 11 May 2008 17:50:23 EDT <![CDATA[USPS Security Rule On 13-Ounce Packages Makes No Sense]]> http://consumerist.com/5008615 "The purpose is to get people into the P.O. so they can be on camera." Not all post offices have security cameras. Many post offices have no security cameras at all.

If your package is returned with one of those blue stickers for being over 13 ounces and left at a mailbox, it won't be returned by plane. The USPS is concerned about the safety of their planes, not the safety of the customer opening the package.

bostonmike

]]> 31:5008615:c5640009 Sun, 11 May 2008 17:44:24 EDT