Caitlyn was just trying to return her Sprint iPhone 4S, and somehow she ended up with no phone and $400 lighter in the wallet, while Sprint thanked her for her “donation.” Is that what the kids are calling “taking a phone and not refunding your money” these days? [More]
Sprint Pockets My Money And Thanks Me For Generously "Donating" My iPhone 4S
By January 25, 2012
Best Buy Actually Thanks Consumerist; Open To Suggestions On Whole Receipt-Checking Thing
By December 3, 2010
Most Consumerist readers would guess that it’s unlikely that the people at Best Buy will be inviting us over for dinner anytime soon. So it’s a nice surprise to see the company actually thanking us for a story. [More]

