Hero Or Scoundrel? 92-Year-Old Pirates DVDs To Send To Troops Stationed Overseas

Hero Or Scoundrel? 92-Year-Old Pirates DVDs To Send To Troops Stationed Overseas

Making a copy of a new DVD to send to a loved one stationed overseas with the armed forces is something many people would consider just fine. Making thousands of copies of that same DVD for sale on street corners would likely earn some frowns from the public. But what about someone — especially an adorable nonagenarian World War II vet — who makes thousands of copies for the sole purpose of entertaining the troops? [More]

Who Is To Blame When Car Dealer Sells $62K Nissan To Man With Dementia?

Who Is To Blame When Car Dealer Sells $62K Nissan To Man With Dementia?

A woman in California has a brand new, extras-packed Nissan Murano convertible worth a whopping $62,130 sitting unused in her garage. Why? Because she says the car dealership should never have sold the vehicle to her husband, who has been diagnosed with dementia. [More]

Should I Accept $10 From eBay Seller To Remove Negative Feedback?

Should I Accept $10 From eBay Seller To Remove Negative Feedback?

Consumerist reader Ed recently had a rather unpleasant experience with a merchant on eBay, so he did what many of us would do — he posted a negative review detailing his problems. But then the seller reached out to him with a proposition. [More]

Is "No Problem" A Suitable Substitute For "You're Welcome"?

Is "No Problem" A Suitable Substitute For "You're Welcome"?

People often complain that customer service reps sound like — and sometimes are — reading from a script. So while many of us appreciate it when we speak to someone who treats us in a less-stilted fashion, is there a point where a CSR’s tone and diction can become too informal? [More]

What Would You Do If You Found $2,500 In The House You Just Bought?

What Would You Do If You Found $2,500 In The House You Just Bought?

When you buy a house, it’s pretty common to be slapped in the face (or kicked in the butt) by hidden costs. What is less common is stumbling upon a substantial stash of cash. [More]

Who Is Responsible When A Shopper Loses Items He Just Bought?

Who Is Responsible When A Shopper Loses Items He Just Bought?

In all the hustle and bustle of holiday shopping, we’re surprised we don’t hear more about shoppers accidentally losing a bag of items they just purchased. But when that happens, is the store responsible for the shopper’s forgetfulness? [More]

Does Accepting A Better Fridge Than The One I Ordered Make Me A Bad Consumer?

Does Accepting A Better Fridge Than The One I Ordered Make Me A Bad Consumer?

Last week, a reader wrote in wanting to hear from the Consumerist hive-mind if he’d been a Bad Consumer by badgering a carwash into giving him some wiper fluid for damage that might not have been the carwash’s fault. Inspired by that post, another reader wants to hear your verdict — and this time it’s a lot pricier than a bottle of wiper fluid. [More]

Reader Wants To Know If He's A Bad Consumer

Reader Wants To Know If He's A Bad Consumer

UPDATE: Greg has heard the voice of the Consumerist reader hive-mind and decided to follow your advice so that he may continue to criticize Bad Consumers without being labeled a hypocrite. [More]

Does A Bad Credit Score Mean You'll Be Bad At Your Job?

Does A Bad Credit Score Mean You'll Be Bad At Your Job?

A growing number of employers are running credit checks on potential hires before making a job offer. Unfortunately, there are a large number of people out there whose credit reports are still marred by the recent and ongoing economic troubles. So does it make sense to consider an applicant’s credit history? [More]

Who's More To Blame For My Horrible Walmart Experience: Store Staff Or The Extreme Couponer?

Who's More To Blame For My Horrible Walmart Experience: Store Staff Or The Extreme Couponer?

Consumerist reader Lucinda recently went to her local Walmart in Texas, where in addition to dealing with almost no open checkout lines and poor service from the cashiers, she also got stuck behind an extreme couponer who spoiled everyone’s day. [More]

Has The Free Flexor Replaced The Shake Weight As The Most Suggestive Exercise Device?

Has The Free Flexor Replaced The Shake Weight As The Most Suggestive Exercise Device?

Consumerist reader Peter was flipping through YouTube when he came upon the Free Flexor, a handheld workout device that may give the notorious Shake Weight a run for its money in the race to be the most, um… self-stimulating workout device on the market. [More]

Should New Homeowner Have To Pay For Sidewalk Repair It Took
City 14 Years To Perform?

Should New Homeowner Have To Pay For Sidewalk Repair It Took City 14 Years To Perform?

A homeowner in Queens, NY, is none too thrilled after she paid the city more than $1,100 for repair on sidewalk cracks that went un-repaired for more than a decade before she purchased the building in 2008. [More]

Homeowner Overcharged On Property Taxes For Two Decades. How Much Should City Repay?

Homeowner Overcharged On Property Taxes For Two Decades. How Much Should City Repay?

An 84-year-old widow recently found out she’s been paying too much property tax on her home for more than two decades because of an error by the original assessor. But the city has only offered to pay her back for one year of the overcharge. [More]

If A Customer Refuses To Pay $4 For A Bike Repair, Should I Call The Police?

If A Customer Refuses To Pay $4 For A Bike Repair, Should I Call The Police?

Laura wants to get the opinion of the Consumerist hive mind. She recently got involved in a situation where a customer refused to pay for a relatively inexpensive service and was curious how others would have handled it. [More]

Should Supermarkets Be Responsible For Notifying Club Card
Members Of Recalls?

Should Supermarkets Be Responsible For Notifying Club Card Members Of Recalls?

A new class-action lawsuit being brought against Safeway claims that the supermarket chain failed in its duty to actively notify members of its Safeway Club card program about recalls for food sold at the store. [More]

Target Cashier Didn't Charge Me For DVD. Should I Tell Them?

Target Cashier Didn't Charge Me For DVD. Should I Tell Them?

Reader Steve had every intention of paying for the two DVDs he purchased at Target the other day. Problem is, the cashier only rang up one of them and now he doesn’t know what to do. [More]

How Far Should I Go To Let Macy's Know It Accidentally Gave Me Refund?

How Far Should I Go To Let Macy's Know It Accidentally Gave Me Refund?

Steve received an early, accidental Christmas present from Macy’s, which mistakenly issued a refund for a jacket he ordered online. Being paragons of moral virtue, Consumerist readers will no doubt tell him to let the retailer know about the goof and offer to pay for the jacket. But the question isn’t so much whether or not to tell Macy’s, but how much effort he’s morally obligated to exert in order to give Macy’s the chance to correct the error. Is an email to customer service enough? Does he need to follow it up until he receives a response? [More]

Should CVS Have Sold $21 Inhaler To Asthma Sufferer Who Only Had $20?

Should CVS Have Sold $21 Inhaler To Asthma Sufferer Who Only Had $20?

A woman in New Jersey suffering from an asthma attack had to call a paramedic when her local CVS wouldn’t sell her a $21 inhaler for $20. [More]