Give Ford Dealership Bad Survey Rating, Get Told ‘You Are No Longer Welcome Here’

Give Ford Dealership Bad Survey Rating, Get Told ‘You Are No Longer Welcome Here’

After Wil’s purchase of a new car didn’t go as smoothly as he expected based on past transactions with Ford, he didn’t give them a great survey rating. The dealership manager’s completely proportionate response? To e-mail Wil and tell him that he is no longer welcome at the dealership, and to never come back. [More]