Reader Andrew has been a Yahoo! email paid subscriber for 8 years. He also has a Yahoo! Small Business account for his website and has a paid Flickr account. He also participates in Yahoo! Answers. Sadly, Andrew said something on Yahoo! Answers that Yahoo! feels violated their TOS. The result? They deleted Andrew’s entire account, including his email, Flickr, and website hosting. He was given no warning. Yahoo! says his account was “suspended.” Andrew writes:
Now, lets have a quick look at that word – suspended. If a student get suspended from school that usually means they are back within a few days or a week or so. Yahoo!’s definition of suspended means removed permanently. This included all emails I had saved over the last eight years, my pre-paid Yahoo! Small Business Account, my FLICKR account, IM account – the lot. To top it off, and here is the sweet bit, even though I OWN the domain name transformertattoo.com I cannot move it to another hosting service because the contact email address, yup, you guessed it, was my deleted Yahoo! email address. “
Andrew says this is happening to quite a few people who say something untoward on Yahoo! answers (according to Andrew they claim he said something about harming animals, which he denies, but who knows.) Even if Andrew did say something out-of-line, should that affect other services he’s paid for? Andrew claims Yahoo! will not reinstate his account or refund his money. Read his letter inside.
Yahoo launched a new personal finance today site to help you manage your money.
Yahoo is blocking emails sent by Time Warner Cable Road Runner customers who were formerly with Comcast. When consumers complain to Time Warner Cable, the company essentially tells them to call up Yahoo themselves.
Viacom workers have to agree that Viacom owns anything they ever make in the “universe,” in, “perpetuity.” Use of the Yahoo! Toolbar expressly prohibits use of the technology to operate nuclear facilities.
Reader JP, sends us this little tidbit about accessing online information after someone has passed away. From CNET: As more and more people move their lives, address books, calendars, financial information, online, they are taking a risk that some information formerly filed away in folders and desks might never be recovered. That is, unless they share their passwords, which poses security threats.
It seems our buddy Target Corp. doesn’t like it when bloggers post store policies on the Internets. Their rational response? Duh, lawsuit.
Truth in advertising, from the Yahoo! homepage.
AObloatage notwithstanding, it would be remiss to end this week/month of fun without linking to the August ’05 agreements AOL made with future NY governor Spitzer regarding revising the ISP’s niggardly retention tactics.
As if you didn’t already get enough Spam, AOL and Yahoo are going to start charing companies to allow them to bypass your spam filter:
Mike Harris provides this epic tale of woe dealing with Yahoo! Domains:
I detest the support staff of Yahoo Domains. I detest them with the passion of a thousand white-hot suns. Not only has the experience entirely soured me on Yahoo! Domains, it has soured me on pretty much any for-pay Yahoo service.
Remember back before everyone had blogs and everyone had portal or news sites? Back then, even those with Cornelia de Lange Syndrome could use their tiny misshapen hands and three stumpy fingers to Control+V their way to Dot Com millions. Somewhere in the bowels of the Internet, a single person wrote content, and everyone else got rich cut and pasting him, largely through the hysterically over credulous advertising endorsement of companies no longer with us. Man, those were the days.
Mike L writes:
Received a letter from SBC regarding my DSL service – informing me that my 1-year contract is about to expire. And, for my convenience, they will automatically renew my service (currently paying ~$26 per mo.) for “just $34.95 per month, with absolutely NO TERM commitment!*” The letter went on to encourage me to take “absolutely NO ACTION” It boasted that this “low monthly rate” is “$5 less than the rack rate for SBC Yahoo! DSL Starter (a service not listed on their website, not that I know what a “rack rate” is…), and $15 less than the rack rate for SBC Yahoo! DSL Express (I was starting to feel the sensation of being “racked”). This lovely letter is signed, sincerely, by one Jason Crawford of the SBC Yahoo! Marketing team.