Microsoft Has Different Instructions Every Time I Call About My Brand-New Broken Xbox

Microsoft Has Different Instructions Every Time I Call About My Brand-New Broken Xbox

Peter tells Consumerist that in early November, he purchased a new Xbox 360 with Kinect. His new system didn’t waste any time–it started breaking down that very night. Bringing it back to the store wasn’t an option, since he had transferred all of his licenses. His only choice was to contact Microsoft for repairs or a new box. [More]