John who?

Quicken Sends Junk Mail To Mangled Version Of My Name

It’s annoying enough that Quicken Loans sent an unwanted refinancing offer to reader John. We all get unwanted junk mail: what’s the big deal about that? The strange thing is that Quicken sent that letter to John Deddy, a person who does not, strictly speaking, exist. [More]

Putting The Wrong Name On An Airline Ticket Is An $800 Mistake?

Putting The Wrong Name On An Airline Ticket Is An $800 Mistake?

Here’s an odd problem. Reader Austin bought some airline tickets for a business trip and wasn’t sure who was going to go, so he booked an extra ticket with his name on it — thinking that the name could be changed later. Whoops.