worst-customer-service-ever
UPDATE: Rocky Mountain Chocolate Factory Corporate Office Apologizes For Franchise Owner's Refusal To Let Girl With Diarrhea Use Their Bathroom
Yesterday, we wrote about a mother whose five-year-old child had diarrhea and was refused bathroom access by a local Rocky Mountain Chocolate Factory. She emailed us today to say she received a call from the Chief Operating Officer of Rocky Mountain Chocolate Factory. More »
Rocky Mountain Chocolate Factory Refuses Bathroom Access to 5-Year-Old, Who Then Has Diarrhea In Front Of Them
A reader writes: "Last night we were out with friends and went to the Rocky Mountain Chocolate Factory at Bella Terra/Huntington Beach. We were eating outside as my 5 year old daughter got an uncontrollable urge to use the bathroom and began crying and screaming 'diarrhea, diarrhea.' I ran into the store with her in my arms, begging to use the bathroom and they refused multiple times." More »
Jo-Ann Fabrics' CEO Apologizes For Refusing To Let Woman Use Bathroom As Diarrhea Ran Down Her Pants
Jo-Ann Fabrics is sending out apology emails to people who write them in about a customer who was refused access to the bathroom even as she suffered diarrhea right in front of the employees.
We made a mistake. We re very sorry for any frustration and embarrassment that we caused our customer at the Logansport, Indiana, Jo-Ann Fabric and Craft Store on Friday, June 29.More »
