worst customer service ever

Rocky Mountain Chocolate Factory Refuses Bathroom Access to 5-Year-Old, Who Then Has Diarrhea In Front Of Them

Rocky Mountain Chocolate Factory Refuses Bathroom Access to 5-Year-Old, Who Then Has Diarrhea In Front Of Them

A reader writes: “Last night we were out with friends and went to the Rocky Mountain Chocolate Factory at Bella Terra/Huntington Beach. We were eating outside as my 5 year old daughter got an uncontrollable urge to use the bathroom and began crying and screaming ‘diarrhea, diarrhea.’ I ran into the store with her in my arms, begging to use the bathroom and they refused multiple times.”