A California couple is finding out the hard way that the contract for the home equity line of credit they’ve had for decades with Wells Fargo isn’t really what most people would consider a binding contract so much as an agreement that allows the bank to change the terms however it wants to and whenever it chooses to do so. [More]
How I Finally Convinced Verizon That "Price For Life" Doesn't Mean "Turn My Service Off When Price Goes Up"
Telecom companies often have a hard time grasping the subtleties of single words like “unlimited” or “guarantee.” So a three-word phrase like “price for life” is likely too complex for a company like Verizon to begin to parse. This is what Consumerist reader Karen recently found out when trying to sort out what should have been a simple problem with her bill. [More]