Scroll through your Facebook timeline and you’ll no doubt see any number of people passing on links, photos, stories, invites to groups… all for allegedly good causes. It’s become increasingly simple to say you support things like ending world hunger or providing shelter to victims of natural disaster, while at the same time doing absolutely nothing that actually helps to solve those problems. Such behavior has earned the name “slacktivism,” and a new study aims to show how many people can trick themselves into thinking they have done enough by simply putting on a ribbon or liking a Facebook page. [More]
While it could (and probably does) mean absolutely nothing, the acting Chairwoman of the Federal Communications Commission did something her predecessors have rarely done — expressed an opinion on, and hinted at possible intervention in, the ongoing war of words and numbers between Time Warner Cable and CBS. [More]
A California couple is finding out the hard way that the contract for the home equity line of credit they’ve had for decades with Wells Fargo isn’t really what most people would consider a binding contract so much as an agreement that allows the bank to change the terms however it wants to and whenever it chooses to do so. [More]
How I Finally Convinced Verizon That "Price For Life" Doesn't Mean "Turn My Service Off When Price Goes Up"
Telecom companies often have a hard time grasping the subtleties of single words like “unlimited” or “guarantee.” So a three-word phrase like “price for life” is likely too complex for a company like Verizon to begin to parse. This is what Consumerist reader Karen recently found out when trying to sort out what should have been a simple problem with her bill. [More]