• above and beyond

    NeatReceipts Offers Extra Neat Customer Service

    Christopher made a mistake when he ordered a NeatReceipts scanner from Woot. He made some incorrect assumptions and ordered the Windows version of the device when he uses a Mac. But even though he was the one who made the mistake, the neat people at NeatReceipts happily swapped scanners with him—for free. More »

    5:00 PM on Sun Nov 1 2009
    By Laura Northrup
    5,900 views, 44 comments

    Most discussed MooseOfReason: I guess it's practical if you pay in cash and get a receipt when you do. I've paid with cash at more »

  • woot

    Database Bug At Woot Leaves Reader Wary Of Ordering

    Robear wanted to order from shirt.woot, but something strange happened when he went to register. After choosing a username and entering his e-mail address, he noticed that all of the forms were pre-populated with another customer's information...including that user's credit card information. He contacted Woot to try to find out what could have happened, but Woot either hasn't figured it out yet, or just isn't responding. (UPDATE: Response from Woot below.) More »

    10:00 AM on Sat Oct 31 2009
    By Laura Northrup
    14,090 views, 74 comments

    Most discussed jordguitar: How can another persons credit card number populate on the form? It doesn't go out to the database or their more »

  • bad websites

    DeadlyDeal Neither Deadly Nor A Deal, Just Lame

    Brandon regrets having done business with DeadlyDeal.com earlier this year. He figured he "couldn't go wrong" with his mystery box purchase—"after all, my dealings with Woot.com had all been more than satisfactory so far." But DeadlyDeal is no Woot, friends. Well, except maybe in the creative writing department, because there's no way those DeadlyDeal customer testimonies ("Thanks for my free iPhone!") are legit. More »

    1:14 PM on Tue Sep 15 2009
    By Chris Walters
    13,254 views, 83 comments

    Most discussed Mr_Human: Screw me once, shame on you; screw me twice, shame on me. more »

  • woot-offs

    Woot-Off Happening

    There's definitely a Woot-Off going on up in this biznatch. [Woot] (Thanks to LadySiren!)

    10:59 AM on Fri May 15 2009
    By Ben Popken
    9,073 views, 41 comments

    Most discussed hellinmyeyes: Yeah, and it definitely started yesterday. Way to stay on top of things. :P more »

  • funny

    Woot Wants You To Understand: You Will Get White Headphones

    Do you remember Millard? He was the angry customer who demanded that Woot send him black iPod headphones to match his black iPod, and claimed to have been misled by the company. Woot is selling black iPods today and wants to make it very clear—"in case your monitor can't display pictures, or you're black-white colorblind"—you will receive white earbuds with your iPod. Sorry, Millard, Woot is still refusing to cooperate by inventing a black version of the Apple product.

    "Apple iPod 30GB Video" [Woot]

    11:19 AM on Mon Mar 30 2009
    By Chris Walters
    14,936 views, 70 comments

    Most discussed aguacarbonica: I don't even know where anyone got the idea that the iPod headphones came in any other colors besides white. more »

  • woot

    Woot-Off Going On Now

    Woot is having another one of their neato Woot-Off sales right now. This is when they go through a bunch of merchandise and just keep wooting off one thing after another instead of their usual one per day setup. Plus there's two flashing emergency lights, which always makes things more exciting, I find. [Woot]

    1:42 AM on Wed Feb 18 2009
    By Ben Popken
    17,236 views, 44 comments

    Most discussed robocop is bleeding: Awesome. I just bought my first home and have pre-spent some of my sweet, sweet stimulus money towards the Roomba more »

  • followups

    Woot! Replaces Shirt Stolen By The U.S. Post Office

    Two weeks ago I wrote that Woot! hadn't replaced a shirt stolen by the U.S. Post Office. Well, I was wrong. Unbeknownst to me, Woot! shipped out a brand new replacement shirt, just as I had requested. More »

    10:21 AM on Fri Jan 23 2009
    By Carey Alexander
    6,796 views, 25 comments

  • woot!

    The Post Office Stole My Woot! Shirt!

    I ordered an awesome shirt from Shirt.Woot! How awesome? Awesome enough for the U.S. Post Office to tear it right out of the super-durable SmartPost package Woot uses to protect their shirts. The Post Office, bastion of empathy that it is, didn't want me to miss my order completely, so they delivered my ripped empty package wrapped in an obnoxious "WE CARE" apology bag. Heartbroken, I tried emailing Woot for help... More »

    10:12 AM on Sat Jan 10 2009
    By Carey Alexander
    26,644 views, 151 comments

    Most discussed EllenRose: Sounds like the Post Office to me. Shipped something first class once, but didn't insure it. It was lost. Went more »

  • woot

    Woot-Off At Midnight Tonight?

    UPDATE: Yes, Virginia, there is a Woot-off.

    There is likely to be a Woot-off starting at midnight tonight. Here is the email that led us to believe as such: More »

    9:38 PM on Mon Dec 8 2008
    By Ben Popken
    14,557 views, 34 comments

  • ipods

    Update: Woot Customer Demands Non-Existent Black iPod Headphones

    Last week, Woot asked Consumerist readers what it should do about a customer who was irate that their black iPod came with white headphones, despite the fact that Apple does not make them. The post was notable for several reasons. One, I think it might have been the fist time we posted a complaint from a company. Two, with over 477 comments, I think we broke a new comment record on a single post. After carefully evaluating your responses, Woot has said they'll offer Millard a full refund and send a box with a pre-paid shipping label to send the iPod back in. This is acceptable to me. As I've said in the past, it's all about the money. Once you have your money back as a customer, there's nothing to complain about.

    PREVIOUSLY: Woot Customer Demands Non-Existent Black iPod Headphones
    (Photo: bbatsell)

    12:53 PM on Mon Oct 20 2008
    By Ben Popken
    16,157 views, 135 comments

    Most discussed Sidecutter: Booo. Woot should tell him to get bent. The complaint is rediculous and hinges on the need to satisfy his more »

  • ipods

    Woot Customer Demands Non-Existent Black iPod Headphones

    In what is probably the second-worst consumer complaint we've received, Millard is mad at deal-a-day site Woot because he bought a black iPod from them and it came with white headphones. He demands black headphones. Woot needs your help in solving this consumer crisis. More »

    3:39 PM on Tue Oct 14 2008
    By Ben Popken
    135,665 views, 519 comments

    Most discussed GwynethAjax: While the point can be made that the customer should have figured out that the head phones may not be more »

  • newegg

    Morning Deals

    • Newegg: 24-hour sale
    • Woot: Refurbished Dyson DC18 All-Floor Vacuum for $259.99
    • Buy.com: ASUS Eee PC 4G Surf Celeron M 900MHz 7" Widescreen Laptop for $294 + free shipping
    Highlights From Dealhack
    • Staples: Peachtree Pro Acounting 2008 Free After Rebate
    • Newegg: RCA RP5050 Digital Voice Recorder with Camera $35 Shipped
    • MacMall: Wacom Graphire4 4x5 Graphics Tablet for PCs & Macs $40
    Highlights From Buxr
    • Meritline.com: 8 x 21 Rubber Armored Binocular for $7.69 w/ Free Shipping after coupon code M24804545POFF
    • Frys.com: Crucial 4GB DDR2 PC5300 Laptop Memory Kit $34.99 after rebate
    • HobbyLobby.com: 40% Off Hobby Lobby Printable Coupon (expires Sept 6)

    7:37 AM on Thu Sep 4 2008
    By Ben Popken
    1,154 views, 11 comments

    Most discussed MissPeacock: If you have a local Hobby Lobby, check your newspaper each Sunday for their ad. They have the 40% off more »

  • gustav

    Quickest Measure Of Gustav's Negative Economic Impact: Woots Per Capita

    UPDATE: Prompted by this post, Woot did their own post analyzing their internal data much more thoroughly.

    It will take some time for the economic impact of Hurricane Gustav on New Orleans to be calculated, unless the journalist or statistician in question is a fan of daily gadget deal site Woot! As part of the forums area, the site throws out various data, like how many units did people buy, percentage of sales per hour, and a Woots per capita map. The map clearly shows that basically no one in Louisiana is buying jack from Woot right now, and, no doubt, from any else. How will we know when people have returned to Louisiana and are buying again? By watching the delta on the Woots per capita map!

    Sep 2 [Woot]
    Aug 2 [Woot] (Thanks to Cy Guy!)

    8:48 PM on Tue Sep 2 2008
    By Ben Popken
    5,683 views, 30 comments

    Most discussed aristan: I bought 3 sets of the MicrosSD cards today, my first w00t. It wasn't just a 6.50 microsd card, it more »

  • nod32

    Morning Deals

    • Lenovo: Employee Pricing on ThinkPad and IdeaPad Notebooks, up to 42% off (login with passcode 536686)
    • Woot: Sandisk Clip 2GB MP3 Player for $19.99
    • Newegg: ESET NOD32 Antivirus Home Edition v3 for $14.99 (Best antivirus around, won't slow down your computer)
    Highlights From Dealhack
    • Buy.com: Kingston 4GB USB 2.0 Portable Flash Drive $14 Shipped
    • Hanes.com: Save 15% off Complete Order on All Clothing
    • Vann's: Sony FX820 Portable 8-inch DVD Player $150 Shipped
    Highlights From Bargainist

    9:00 AM on Fri Aug 29 2008
    By Ben Popken
    1,701 views, 21 comments

    Most discussed agnamus: "ESET NOD32 Antivirus Home Edition v3 for $14.99 (Best antivirus around, won't slow down your computer)" Paid endorsement? more »

  • sales

    Morning Deals

    • Woot: Soundcast Audiocast Wireless Audio System for $49.99
    • American Signature Furniture: Urban Living Queen Panel Bed for $299
    • Dell: Flip Video 30 Minute Camcorder for $49.99 Shipped after rebate
    Highlights From Dealhack
    • Vann's: Klipsch iGroove HG iPod Speakers $100 Shipped
    • Mac Connection: Apple iMac $1099 + Free VMWare Fusion Software
    • Chefs: Labor Day Sale: Save up to 80% off Cookware, Kitchen Tools, & More
    Highlights From Bargainist
    • Southwest: Fares starting at $59 one-way
    • Purina: Free bag of Purina Yesterday's News cat litter
    • Arizona Jeans: 50% off select jeans and all shoes

    9:07 AM on Wed Aug 27 2008
    By Ben Popken
    755 views, 4 comments

    Latest by CountryJustice: Arizona Jeans? What am I in 1995 all over again? Tomorrow you'll tell me there's a clearance on more »

  • rei

    Morning Deals

    • Woot: Olevia 65” 1080p LCD HDTV for $2,299.99
    • Target: 12 pack Coke products for 25 cents YMMV
    • Office Depot: Acer Extensa AMD Dual Core 1.9GHz 14" Widescreen Laptop for $430 after rebate + free shipping
    Highlights From Dealhack
    • REI: Labor Day Clearance: Save up to 30% off Clothing & Gear
    • Meritline: PQI 8GB SDHC Card now $25 Shipped & Other Discount
    • Buy.com: Dynex DX-LCD32 32-inch LCD HDTV $480 Shipped
    Highlights From Bargainist
    • Kmart: Jeans, all apparel BOGO 50% off
    • Hoover: Summer Canister Sale: Save up to 56%
    • JC Whitney: Up to $40 off purchases coupon

    7:59 AM on Mon Aug 25 2008
    By Ben Popken
    983 views, 11 comments

    Latest by thelushie: I went to Target and bought the 4 12 packs...no such luck on getting a gift card :( more »