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Nintendo Wii Fit
rude
Sam's Club Won't Let You Buy A Wii Because They're Saving It For Later
Shawn is a Sam's Club member and on a recent shopping trip to buy a Wii he thought he'd snagged the very last one, but when the cashier tried to ring the item up something went wrong. Turns out that Sam's Club was "saving" that Wii for a "Grand Re-Opening" party and refused to sell it to Shawn and his girlfriend. More »
bad customer service
Target Employee Says Whatever She Feels Like At The Time
Abbey is annoyed with a woman who works at the new Target store in Washington, D.C., because the woman lied to her and wasted her time:
More »One of my roommates just got a Wii, so I decided to go to Target and get "Wario Ware: Smooth Moves." Before hitting the store, though, I gave their electronics department a call to see if they had the game in stock. A woman in electronics picked up the phone and when I asked her if she had the game, she quickly said, "Yeah, we've got that in stock." So I got up off my couch and walked over to the Target to buy my game.
consoles
Toys"R"Us' website may claim to have Wiis in stock, but as reader Nick discovered yesterday, they don't. Nick ordered the elusive console first thing yesterday morning, but Toys"R"Us quickly sent an email explaining that the Wii was backordered and unavailable. As of this morning, Toys"R"Us' website still inexplicably lists the Wiis as "In Stock."
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Toys"R"Us Pretends To Have Wiis In Stock, Disappoints Customers
Toys"R"Us' website may claim to have Wiis in stock, but as reader Nick discovered yesterday, they don't. Nick ordered the elusive console first thing yesterday morning, but Toys"R"Us quickly sent an email explaining that the Wii was backordered and unavailable. As of this morning, Toys"R"Us' website still inexplicably lists the Wiis as "In Stock."
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rude
Walmart Won't Let You And Your Friend Each Buy A Wii Because You're "Together"
Reader Dave said he was shopping with his friend (male) at Walmart, searching for the coveted Nintendo Wii. He was happy to find that Walmart had 7 or 8 of the consoles in stock — enough for both he and his friend to purchase one. Walmart, however, had other ideas. Dave says that Walmart wouldn't let he and his friend each purchase a Wii because they were "together." First they're rationing rice and now men are forced to share their video games? What's going on in America, folks? More »
refunds
Blockbuster Cancels Your Membership If You Demand A Refund On Unplayable Rentals
Andrew is having some trouble with Blockbuster: the 360 and Wii games he rented were unplayable, and the store manager refused to refund his debit card or apply the cost of the unused rentals to a purchase, saying "It's not store policy." She even tried to upsell Anrew to their Game Plan, saying, "Five bucks additional wouldn't have killed you, with what you spent on the games previously." What? He finally convinced her to credit his debit account—"however, she terminated my ability to rent games from the store" as a consequence. Andrew, don't you understand? Blockbuster needs that money if they're ever going to buy Circuit City. Here's Andrew's story:
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As a way of saying sorry to Guitar Hero III customers whose discs only supported mono sound, software maker Activision is sending out free faceplates to attach to your electronic axe. Not sure if that makes up for the 3-4 weeks people had to wait for a replacement disc, but good on ya, Activision. [Infendo]
poverty
Kelly's Will Rent-To-Own You This Wii For $948
Here's a perfect example of what a ripoff rent-to-own or "lease-purchase" (to use the Kelly's phrase) arrangements are to the consumer. This $250 Wii console can be yours for only $79 a month, and after 12 months, it's yours to keep. By that time, you will have paid $948 for it. By comparison, if you charged it to a credit card with 18% interest, you could pay $23 a month and have it paid off after 12 months. Kelly's offer will cost you $673 more than paying with the credit card. More »
sisyphus
Guitar Hero For Wii Owners Are Furiously Angry At Having To Mail Their Discs To Activision
We've been getting a lot of emails lately about Activision and their requirement that people who purchased their defective game send it back and wait a month in order to receive a replacement. More »
errors
This Wii Baseball Bat Is Not Regulation
Reader Phil says:I found this on Amazon's video outlet. No wonder it's on sale.We're not, like, Barry Bonds or Sammy Sosa or anything, but yeah. Something seems a little off. More »
scams
Someone From Arkansas Is Selling Wiis For Only $99!!!
Quick, type in all of your credit card information before he runs out of inventory! Omgwtf $99 Wiis! The website, www.wiifor99.com—which is being advertised on Facebook, according to a reader—consists of the two screens shown above and that's it. What a lazy con. Since the site no longer exists, here are two screencaps we took of it on Wednesday night. Index page. Order form.More »
bummer
Walmart Slaps Down Super Smash Bros. Brawl Pre-Orders
Don't worry avid gamers, Walmart has "received your request to cancel" your pre-ordered copy of Super Smash Bros. Brawl for the Wii. Oh, you didn't ask to cancel the order, you say? $19.82 is an amazing price for a $50 game?
Walmart now lists the game for $49.82. After the jump, Walmart's email of lies, and the best way to speak out against their thuggery.
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Researchers found that playing a Wii doesn't burn a whole lot more calories per hour than an Xbox, 167 vs 107, respectively. [icWales via The Raw Feed]
video games
Nintendo Officially Disapproves Of "Bundling"
Bundling may be a popular tactic retailers employ to force customers to spend more money, but Nintendo of America's celeb-President Reggie Fils-Aime has come out against it, finally: "Retailers have already been given feedback that we are not big fans of that," he told Reuters this week. Is the pre-purchase deal with GameStop one way Nintendo is preventing that from happening this December? If anyone actually buys one of those empty DVD cases, let us know if they try to upsell you to a bundle. More »
"Shoppers who pay the full price of about $249 for an out-of-stock Wii on December 20 and 21 at retailer GameStop Corp will get a certificate promising a Wii 'sometime in January,'" sez Nintendo's Reggie Fils-Aime. Only at GameStop, urg. [Reuters]
above and beyond
Wii Stolen From Porch, Amazon Executive Customer Service Replaces For Free
I read consumerist everyday and your tips help me procure a Wii for xmas. I had bought one through Amazon, and it was delivered when I wasn't home. By the time I got home, someone had stolen it off my porch...That's right folks, there is a magical email address for acute Amazon.com customer service issues, and it's ecr@amazon.com. Before using it, you should try calling 1-800-201-7575, use one of their online forms, or have them call you.I tried calling regular customer service who offered to refund my account but couldn't help me get another Wii. I emailed Executive Customer Relations at Amazon and they were able to get me another one without having to wait and get lucky again. I wouldn't have known to use that email address to get better service without your blog. So, thanks and happy holidays.
- Kyle
(Photo: funny strange or funny ha ha)
The WSJ Holiday Sales Blog says that sales of the PS3 are picking up while Nintendo struggles to meet the demand for the Wii. Sony's CEO claims that they've been selling 200,000 PS3 units a week in the U.S. since Black Friday. [WSJ Holiday Blog]
hype
Confessions Of A Wii, PS3, iPhone Reseller
I saw your article on the Wii shortage and in the spirit of the holiday I want to come clean and confess my consumer sins. I am a reseller.
I have resold : -3 Iphones (for 200 dollars over list, each) -5 Playstation3 consoles (for 300 to 500 dollars over list, each. A total of nearly 2000 in profit.) -10 Nintendo Wiis (each for 150 over list)
I started this side business with the release of the PS3. Months prior to launched to fund my purchase of one by buying five and reselling on Craiglist. I made the purchase on a credit card, in full, nearly 4 months before launch at a smaller electronics store in the Chicago suburbs...
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