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Yankees Fans Celebrate Championship By Giving Away Your Private Information

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In case the unlimited payroll, overpriced stadium, and everything else weren't enough, here's another reason to dislike the Yankees: their celebratory parades are havens for white collar crimeMore »

Bank Of America Forces Man To Pay $11,000 In Fraudulent Credit Card Charges

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It's important to note that the Fair Credit Billing Act caps your liability at $50 for unauthorized credit card charges — but you have to notify the bank in a timely fashion that someone is using your card. (You should notify your bank in writing within 60 days of the first incorrect bill.) One Colorado man is finding out the hard way that not noticing an $11,000 charge to your account for months is really, really bad.  More »

American Airlines Misplaces Your Grandmother, Twice

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Every once in awhile we post a sad story about someone's 85-year-old grandmother being left at the gate because nobody came to push the wheelchair. This is one of those stories. The difference, however, is that in this case American Airlines left the woman at the gate, apologized, got her a hotel, brought her back, and left her with a Skycap. She missed the second flight too.  More »

Bank's Fix For Erroneous Charges: Disclose Personal Information To Other Customers!

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Taking outsourcing to an extreme, Bank of New Zealand decided that instead of figuring out why one woman's charges ended up on another customer's account, they would just give the customer the woman's name, home address, work address, email address and cellphone number so they could settle things for themselves.  More »

State Department Admits RFID Passports Are Insecure

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The State Department is advising travelers using super-secure RFID-enabled passports to buy a "radio-opaque" holster, because it turns out that RFID chips aren't so super-secure after all. Don't fret if "radio-opaque sheath" isn't on your holiday shopping list, this is thankfully one of those rare problems that you can solve with a hammer...  More »

Frontier's Computer System Lands Unaccompanied Minor In Security Room For An Hour

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Ok, here's a crazy idea: if you're an airline, and you have a form with room to list two adults who are authorized to pick up an unaccompanied minor, wouldn't it make sense to have room for both names in your computer system? Because whoever is running Frontier Airline's system doesn't seem to think so! Kayla's mother spent a frantic hour, IDs in hand, trying to prove that she was authorized to meet her 13-year-old daughter at the gate. The form accompanying her daughter clearly had both her and Kayla's father listed, but the computer listed only the father's name. While Frontier sorted out the confusion, Kayla spent an hour waiting in Denver Airport's security room.  More »

This Harry Potter Blu-Ray Set Requires A HD-DVD Player

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Best Buy is still selling a defective Harry Potter Blu-Ray set that contains a HD-DVD version of the Goblet of Fire. The bumbled bundles were first discovered in 2007, but reader Bill found one sitting on a Best Buy shelf in Grand Junction, CO.  More »

Lawsuit: Lowe's Cabinet Installers Drill Into Water Lines Three Times

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Here's an interesting little lawsuit from West Virginia. A customer is suing Lowe's, claiming that installers contracted by the hardware giant drilled into his water lines. Not once. Not twice. Three times.  More »

The IRS Isn't Sure Who They Hired Or Why Your Sensitive Tax Documents Are Filed In Dumpsters

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Here are three things you didn't want to know: 1) The IRS doesn't always conduct background checks on the employees contracted to handle your sensitive tax documents; 2) Those contracted employees regularly toss your sensitive tax documents into dumpsters without first shedding them; 3) The IRS doesn't really know who's in charge of conducting background checks on contracted employees, or who's responsible for keeping your sensitive tax documents shredded and out of dumpsters. At least that's what the Treasury Inspector General's office uncovered when it audited everyone's favorite auditors.  More »

Returning These Games To Best Buy Could Get A Little Awkward

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Reader Charlton went to Best Buy to buy some games. He successfully accomplished his task, only to find that opening his purchase was going to be a little difficult.  More »

Greyhound Accidentally Charges $1,000 For A $70 Bus Ticket

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Greyhound tickets from Raleigh to Asheville cost $67.50, unless you're Meg Stivison. Then they cost over $1,000. Greyhound repeatedly charged Stivison's debit card while insisting that she didn't know the address on her bank statement. Meg ended up driving down to the bus terminal to buy a ticket, but that was just the start of her nightmarish journey...  More »

This Office Depot Coupon Apparently Applies To Everything

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Tipster Paul quips, "perhaps they should invest in a 'techonology' like spell check..." [Office DepotMore »

Private Food Safety Inspectors Routinely Give Seal Of Approval To Dangerous Food

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Large companies routinely rely on private audits to prove that their food is safe even though private auditors are dangerously incompetent, according to a New York Times investigation. The private auditor who inspected the Peanut Corporation of America plant responsible for unleashing the massive salmonella contamination was trained to audit bakeries and repeatedly gave the plant a "SUPERIOR" rating, partly because he "never thought that [salmonella] would survive in the peanut butter type environment."   More »

PayPal Charges $81,400,836,908 For $26 Tank Of Gas

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Juan Zamora fed his 1994 Chevy Camaro $26 worth of gas, a transaction for which PayPal charged his debit card $81,400,836,908. Unsurprisingly, PayPal saw nothing wrong with the charge and demanded that Juan prove that he didn't actually buy $81.4 billion worth of gas.  More »

No, You Should Not Launch An E.E.C.B. Against Your Own Employer

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Do not launch an Executive Email Carpet Bomb against your own company or it will explode in your face. Reader E discovered this the hard way when he tried to use an E.E.C.B. to convince the bank where he worked to reverse $300 worth of overdraft fees.  More »

Citibank Sends Nigerian Scammer $27 Million

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37-year-old Nigerian scammer Paul Gabriel Amos convinced Citibank officials to wire him $27 million belonging to Ethiopia. Rather than go with the usual Nigerian nom de plumes like prince or will executor, Famous Amos pretended to be an official with the National Bank of Ethiopia. Amos forged "official-looking" documents that confirmed his status with the central bank and instructed Citibank to await faxes telling them where to send the country's cash.  More »

Harvard University's endowment, the largest of any university, has lost 22% of its value in the past year — or approximately $8 billion. Ouch. [MarketWatchMore »

US Airways Loses Your 83-Year-Old Mother

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It's bad enough when they lose your luggage, but what do you do when the airline loses your 83-year-old mother? File a claim? Poor Vera Kuemmel had to answer this very question as she waited in vain at the baggage claim of the Tampa airport.  More »

JetBlue Addresses Your Email To "Dear Mr. Soandso"

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JetBlue can be so cute sometimes. Apparently, they recently sent out and email addressed to Mr. Soandso explaining how much they missed all the Mr. Soandsos who had not flown with them in a year.

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Tales Of Consumer Reports Employees Injuring Themselves With Products

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Nobody is perfect, it seems, not even the folks at safety-conscious Consumer Reports. They've put together a group of stories from employees who managed to injure themselves with various products.  More »

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