The thousands of unbanked consumers who rely on prepaid RushCards but have been unable to access their funds because of a technical glitch, may receive compensation for the issue. [More]
For the better part of two weeks, thousands of unbanked consumers who rely on prepaid RushCards have been unable to access their funds because of a technical glitch. While the company run by Russell Simmons continues to fix the issue, consumer advocates are pointing at the incident as evidence that federal regulators need to do more to protect prepaid cardholders. [More]
In what is believed to be the first consumer protection action taken by a state involving Kickstarter project, the attorney general for Washington state has filed suit against a company that raised $25,000 on the crowdfunding site but has allegedly failed to deliver anything to its backers or offer refunds. [More]
A Dallas Morning News blogger decided to test out RadioShack’s new trade-in program, where you mail them your unwanted cellphone, for example, and they mail you a gift card, which you can then turn around and use to buy 7,000 house brand AAA batteries. As you might expect, RadioShack didn’t offer him as much money for his Blackberry Storm as he saw them going for on eBay, but the real problem came from the missed deadlines and delays in getting his gift card: what they said would take one week ended up taking 5 1/2 weeks, and might have taken longer had he not emailed them.