where does it go?

Here’s Where The Gifts You Return To The Store Will End Up

Here’s Where The Gifts You Return To The Store Will End Up

Are you planning to return a gift this holiday season? The odds are good that you’re returning something: as many as 15% of all items bought online are returned to the retailer, and the number is even higher for items where fit and color can vary, like clothing. When an item has been opened or is otherwise unfit to go back on the store shelf, where does it end up? It goes to a growing industry of specialized liquidators. [More]

After You Return Something To A Store, Where Does It Go?

After You Return Something To A Store, Where Does It Go?

When you bring a piece of clothing back to the store because it’s defefctive or used or you just didn’t like it, where does it go? “Away” isn’t the answer: billions of dollars’ worth of items get returned to stores every year, and not all of them are fit to go back on the shelf. At retailers like Nordstrom, Costco, or L.L. Bean that have famously generous return policies, where does all of that returned stuff end up? [More]