JetBlue Goofs On Rewards Points Offer, Decides To Honor It Anyway

JetBlue Goofs On Rewards Points Offer, Decides To Honor It Anyway

Regular readers of Consumerist might remember a story from a few weeks back where US Airways sent out an e-mail telling customers they’d received 1,000 free airline miles, only to take them back a couple days later when the airline realized it was a mistake. Yesterday, JetBlue faced a similar problem, but decided to handle the situation slightly better. [More]

Best Buy Changes Geek Squad Tech Support From Covering All Your Computers To Three

Best Buy Changes Geek Squad Tech Support From Covering All Your Computers To Three

Earlier this week, we told you about Best Buy’s latest scheme: Geek Squad Tech Support, a program that, for a cost of around $200/year, would allow computer purchasers access to unlimited Geek Squad service not just on the item they bought, but on all computers they own. It looks like the electronics retailer has finally realized how much they were opening themselves up to possible abuse, because they’ve now trimmed “all computers” to “three.” [More]