western-digital

Best Buy Sells Box With Wrong Hard Drive, Shrugs
Tony writes that he purchased a Western Digital hard drive from Best Buy this weekend, but not the hard drive he had thought. When he opened the box, he discovered that it contained a different hard drive entirely—not quite a Box of Crap, but still not what he had paid for. But Best Buy stood firm, admitting there was nothing they could do. More »

Best Buy Sells 9-Year-Old Discontinued Hard Drive As Brand New Western Digital, Refuses Refund

—>Jon spent $250 on a Western Digital VelociRaptor but what he received from Best Buy was a Quantum Fireball, a discontinued hard drive that hasn't been sold for nine years. Best Buy, of course, took no responsibility for the odd swap, and said that Western Digital must have accidentally sold a competitor's discontinued drive. Western Digital, of course, said that a Best Buy employee stole Jon's hard drive. We've seen this happen before with Best Buy, and Jon has made it clear that he knows how to bite back...   More »

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Western Digital HD Ships With Super Secret Asian Lady Porn!

—>A reader wrote in to tell us that the Western Digital hard drive he recently bought new from Best Buy had hidden dirty pics buried on it. He was running a program to retrieve some accidentally deleted images when he discovered the secret files. Read his story below. [Update: our tipster has written back in to clarify that the HD was not necessarily "brand new."]  More »

Meet the 1 TB network-connected hard drive that is prohibited from sharing media files due to "unverifiable media license authentication." [BoingBoing]  More »

Does Anyone At Dell Handle Busted Hard Drives?

—>Nobody at Dell can help Kevin return two broken hard drives. Kevin's Seagate 320GB FreeAgent drive refuses to power on, and his 160GB Western Digital won't boot. Kevin sent Dell a note after wrangling with eleven CSRs over five hours:

I called tonight due to 2 harddrives I purchased 26 days ago. Both drives have completely failed. One is knocking and the other won't power on at all. I called Dell and have been transferred to 11 people and 3 different calls:  More »