This "Made In Brooklyn" shirt was not made in Brooklyn and is no longer on the West Elm site after a news report called the retailer out for its confusing labeling.

West Elm Quietly Removes “Made In Brooklyn” Items That Weren’t Actually Made In Brooklyn

If a company slaps “Made In USA” on a product, it could get in trouble with the Federal Trade Commission when that product turns out to be made elsewhere. But the folks at West Elm didn’t see a problem in labeling products as “Made in Brooklyn” even when they were made elsewhere (unless China is part of Brooklyn) — at least not until the media noticed. [More]

West Elm Excels At Taking Your Money, Not At Shipping Your Items

West Elm Excels At Taking Your Money, Not At Shipping Your Items

Add West Elm to your list of online retailers who don’t believe shipping should be part of the business plan. It would be one thing if West Elm stated up front that they don’t know when they’ll send you the goods, but we guess it’s just easier to makes sales when you list everything as available for “immediate delivery” on the website, no matter when you plan on shipping it.

West Elm Needs to Hire Studlier Boys

West Elm Needs to Hire Studlier Boys

The real shocker of this story is that the furniture store West Elm is just a division of Williams-Sonoma. Horror! It was one thing to be chased out of our old neighborhood by a hip, independent New York furniture boutique, but now we’re unsure how we feel about West Elm. Does it make us cooler or more lame to have been chased out of a neighborhood by a big chain or a small, burgeoning store? These are heady questions for a Monday morning.