<![CDATA[Consumerist: Wendy's]]> http://cache.gawker.com/assets/base/img/thumbs140x140/consumerist.com.png <![CDATA[Consumerist: Wendy's]]> http://consumerist.com/tag/wendy's http://consumerist.com/tag/wendy's <![CDATA[ Wendy's ads will drop that asinine red pig-tailed ... ]]> Wendy's ads will drop that asinine red pig-tailed wig campaign they've been running for the past eight months. [Chicago Tribune] UPDATE: Here are the new ones. While certainly safer, they bring the focus back on what's unique about Wendy's, namely that their food is fresher and better.

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Tue, 29 Jan 2008 10:44:04 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=350095&view=rss&microfeed=true
<![CDATA[ Wendy's 4 Alarm Spicy Chicken Sandwich Advertisement Vs Reality ]]> Reader and Flickr Pool Member Tengaport writes in with an age old question. Should the sandwich look like the picture?:

I'm not so na ve to think that photos (especially food items) are entirely indicative of the end result, but shouldn't they at least resemble the product somewhat realistically? In the drive through image the '4-Alarm' Spicy Chicken looks like quite a sandwich. The chicken is overlapping the bun and everything is stacked impressively high. In reality, the chicken on my sandwich was nearly hidden inside the sandwich and stacked maybe half the height of the advertisement.
This is a question that has puzzled philosophers since the Michael Douglas movie "Falling Down" was released. There is no answer. Only a lack of chicken. —MEGHANN MARCO

(Photos: Tengaport,Tengaport)

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Tue, 13 Mar 2007 12:58:51 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=243817&view=rss&microfeed=true
<![CDATA[ The Really Big Guide To Secret Menu Items ]]> Not content ordering from the menu? Need to have that extra little bit of class that comes from "knowing the chef"?

Here it is, your guide to secret menu items. Sure, it's not the secret rib eye at Nobu, but it's something. Before reading this please note that this article has not been fact-checked. This report is based purely on reader suggestions. We are posting them entirely without confirmation and are not going to try to order any of this crap in order to confirm its existence. We would die of heart disease, be broke, and our ass would be the size of Texas. This is the internet, the internet is not fact-checked, and these are your secret menu items. Enjoy.



Taco Bell: Everything Taco Bell makes is comprised of a few basic ingredients, so they'll likely make anything they have the stuff for, which is probably pretty much anything they've ever served. Examples to attempt: Cheesy Gordita Crunch, Cheesy Fiesta Potatoes, Encharito.

Wendy's: A tipster tells us, "order a "Grand Slam", It would otherwise be called a Classic Quadruple, were it on the menu." Reader bringafajita suggests trying to get a "Quarter Pound Double Stack with Cheese." FishingCrue tells us to try "Everything" (lettuce and tomato) on a Wendy's Double Stack, sometimes it's even free. If they look at you like you're crazy, tell them there's a button for it. A double stack with everything, add bacon is a decent sandwich for somewhere south of 2 bones."

Chipotle: Chipotle will, like Taco Bell, make anything they have the ingredients for. Unlike Taco Bell, this is an official policy. Some suggestions: Nachos, Quesadilla, Individual Tacos, Taco Salads, Tiny Bean Burritos Using Taco Shells, Fresh Cilantro on Your Tacos, whatever you can think of.

Subway: Subway will still make the "pizza sub," and many other former menu items. Also, they can't sell "broken cookies," so they may give you some for free.

Jamba Juice: Jamba has an entire secret menu of "unhealthy" smoothies named after things that would involve copyright violations were they to be included on the menu. The ones we know of:White Gummi Bear, Red Gummi Bear, Green Gummi Bear, Raspberry Dreamin', Pineapple Dreamin', Sourpatch Kid, Tropical Tango, Pacific Passion, Berry Depressing, Now and Later, Peanut Butter and Jelly, Apple Pie, Fruity Pebbles, Rainbow Sherbet, Strawberry Shortcake, Push Pop, Skittles, Andres' Surprise, and Lemonade Lightnin'. (Thanks,ronaldscott!)
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In-N-Out Burger: Has their "secret" menu posted on their website, but a tipster writes in: "Not only can you get an animal style burger but you can also get animal style fries which are amazing. It's fries piled with onions, cheese and sauce and they come with a fork." In addition, we hear several voices calling from the mist, whispering that the secret menu doesn't stop at 4 x 4., but may, in fact, go on to infinity. Or at least to 100 x 100...
(Thanks, xapplexjuicex!)

Starbucks: Starbucks will make you absolutely anything you want no matter how insane it is, according to our tipster.

"Baristas might try and tell their customers that no, we can't do that with the blenders. This is a lie. Starbucks corporate policy is that the customer is ALWAYS right (even when the request is stupid). If you really insist that you want your iced soy latte blended, the baristas HAVE to do it. If they continue to refuse, ask to speak to a manager and either they'll realize they're about to get in trouble and will fill your request, or the manager will come out and politely tell the barista to make the customer happy.

Absolutely any concoction that you can think of (involving any type of milk, syrup, coffee, etc.) will be made for you. The limits to Starbucks "secret menu" are merely the limits of your imagination. You can even bring supplements from home and ask the barista to please include that in your drink."
Well, damn.

Dairy Queen: Reader Falconfire says: "I couldn't even begin to tell you the list of Dairy Queen secret menu items. Lets put it this way, there is a huge book every DQ has to have, you want it, it's in there. It may not be listed as a item, but the instruction on how to make it and what to use are in there as well as how it is rung up. About the only thing they cant make is seasonal items, since they usually require a ingredient not carried normally."

Chili's: According to Reader Elara, they no longer have chili on the menu (what?) but if you ask them, they'll bring you a cup.

Blimpie: Attention veggie-lovers: Reader VeryFancyBunny says: "Blimpie used to have a sandwich called the "Cheese Trio" on the menu. They took it off years ago (at least around here), but I've been able to order it with no problem. Otherwise, all their sandwiches involve meat."

Burger King: Try the "mustard whopper," a whopper with mustard rather than mayo, from Reader dwneylonsr, and the "veggie whopper" from VeryFancyBunny, which is just a whopper with the meat omitted. Reader sixtoe suggests attempting to get the "Bull's-Eye BBQ Burger."

Popeye's: mullenite suggests ordering the "Naked Chicken," which is chicken with no breading. Sounds very Atkins.

TGIFriday's: Readers junkmail and mullenite tell us that TGIF have a "Five Easy Pieces" policy that says they'll make anything you want with the crap they've got in the kitchen.

Denny's: Speaking of Five Easy Pieces, Reader weave says: "Don't expect a secret menu at Denny's. I went in there and asked for a grilled cheese sandwich and they were baffled. They finally decided to give me Moons over My Hammy and toss out the ham — and charge me the full price for it." Did she hold the ham between her knees?

and finally, at Arby's: sixtoe likes the "French Dip."

Thanks to everyone for sharing their knowledge of the wild and woolly world of nationwide chain restaurants. You are the heroes. Let your indigestion be a mark of your bravery.

Did we forget something? If you'd like to suggest an item for this guide, email tips [at] consumerist [dot] com. Put "Secret Menu" in the subject.
—MEGHANN MARCO

(Photo: cogdogblog)

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Mon, 26 Feb 2007 13:20:52 EST Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=239708&view=rss&microfeed=true
<![CDATA[ Fast Food 24/7: McDonald's To Go All Night? Wendy's Breakfast? It's Coming. ]]> 24/7 McDonald's are growing in profitability as more Americans eat away from home and at weird hours. McDonald's has almost reached a saturation point, after all: How many new locations they can open? What's next? The answer appears to be extending their hours. You can expect to see:

• More 24 hour locations.

• Extended hours at non-24 hour locations.

• Longer breakfast hours. Perhaps breakfast all day.

• McCafes that sell espressos and premium baked goods.

Other chains are getting in on the fun as well. Wendy's is testing a breakfast menu at 120 stores. Dunkin' Donuts plans to triple its stores and offer menus that include "breakfast pizza." The future of fast food depends on longer hours, more menu options, and more breakfast! —MEGHANN MARCO

McDonald's 24/7 [Business Week]

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Fri, 26 Jan 2007 14:38:56 EST Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=231842&view=rss&microfeed=true
<![CDATA[ Wrapper Found Inside Wendy's Burger ]]> A reader sends in these photos of a wrapper they allegedly found in their Wendy's hamburger. The reader didn't eat the burger right away and discovered the wrapper when they reheated the meat at home. Wendy's corporate has yet to respond to the messages our reader left.

"For all I know, It could've been a rat poison wrapper," our reader writes.

We're not sure what's more disgusting, the wrapper, or reheating a cold slab of grease meat. Fast food is best consumed as quickly as possible, before the liquid fat has a chance to congeal.

Another lovely picture, inside. — BEN POPKEN

http://www.consumerist.com/assets/resources/2006/11/wendys2-thumb.jpg

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Wed, 08 Nov 2006 21:51:26 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=213486&view=rss&microfeed=true
<![CDATA[ The News; Enron Curses All Who Penetrate Its Tomb ]]>
• Bizzare, inexplicable, random act of violence. [NYT] "Man Tied to Enron Case Found Dead in London Park"
• They don't call fashion superficial for nothing. [LAT] "Illusions on Sale in Shanghai"
• In the future, you can have any cellphone company you like, as long as it's black. [LAT] "AT&T, Verizon Mergers Face Competition Concerns"
• "Ken Lay was neither black nor poor, but he was a victim of a lynching." Yeah, and Pol Pot was a civil rights activist. [CT] "Dignitaries Turn Out To Memorialize Man Who Founded Enron"
• A day after McDonald's pulls theirs, Wendy's announces plan to offer an even spicier chicken sandwich than ever before. Sluts. [CT] "Wendy's spices up chicken sandwich"
• Personally, we're a slut for love. [NYT] "The Taming of the Slur"

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Thu, 13 Jul 2006 11:54:53 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=187068&view=rss&microfeed=true
<![CDATA[ The World's Most Expensive Hamburger ]]>

Beef hacked off the side of a holy Japanese cow. Mushrooms decried in the wild by the quivering snout of a trained French pig. A single slice of cheese congealed from the lactations of an angel's snowy breasts.

Meet the most expensive hamburger in the world, sold at the Boca Raton Old Homestead Steakhouse for $124.50 each. The restaurant donates 10 bucks from each sale to the Make-A-Wish foundation. Gee, how generous.

Looking at the full list of ingredients, sure, it does look prestigious and swell. But I can't be the only one who looks at the picture above and finds their mouth's loins a quiver for a three buck Wendy's Bacon Double Cheeseburger.

Fla. Restaurant Sells $100 Hamburger [AP]

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Thu, 22 Jun 2006 16:12:16 EDT consumerist.com http://consumerist.com/index.php?op=postcommentfeed&postId=182726&view=rss&microfeed=true
<![CDATA[ The News ]]> alq.jpg• Watch those covetous little fingers, consumer borrowing rose 5.9% in April, the highest in 10 months. [NYT]
• It's your store no more, Albertsons to close 100 supermarkets. [LAT]
• Judge to review classified papers to determine whether national security privileges apply in NSA spying case. Legal forecast for next week: judge found guilty of abetting terrorism for reading classified documents. [LAT]
• Death of al-Qaida's Iraqi leader prompts oil price dip. Motorists ask if they can help. [LAT]
• Wendy's switches to healthier oil. Dave Thomas squishes in his greasy grave. [CT]
• Airlines fill up on freight to try to make a buck. Cargo crates complain of cramped quarters, having to buy own forklifts. [CT]

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Thu, 08 Jun 2006 11:42:29 EDT popkin http://consumerist.com/index.php?op=postcommentfeed&postId=179277&view=rss&microfeed=true
<![CDATA[ Boycotting Companies' Politics ]]> underfire.jpgBusiness Week has a fascinating article up looking at the political donations of various American companies and the consumer boycotts that have resulted. There are numerous examples of companies going 'Blue' or going 'Red' and consequently finding themselves in a Public relations nightmare, as opponents begin launching major campaigns through television, radio and blogs, attacking the company's political choices.

While many companies seem to do the right thing and respond to these criticisms with a clear, concise, non-political message, a lot of companies seem to panic. For example, Ford responded to complaints that it was prejudiced against homosexuals by switching sides, outraging family values advocates. At the end of the day, Ford simply came across as looking hypocritical, where as other companies like Miller dialogued with those who were outraged and tried to reach compromises.

And listen to this:

Although [Wendy's] hamburger chain's PAC has given 93% of its campaign contributions to Republicans over the past five years, it views itself as a "nonpolitical company" that does not take positions on controversial issues, says spokesman Denny Lynch: "We serve customers on both sides of the aisle." Wendy's backs winners, he says, and today those incumbents are mostly Republican. "We're not a red company," Lynch says. "If Democrats start winning, we'll move our money to Democrats. It's just business."

Isn't it refreshing to hear a corporation just straight out admit that it has no political values and is simply gaming the system? Paying the bribes where they're due!

Impromptu poll time. Have you ever boycotted a company for political reasons? What company was it? What were the reasons?: Let us know in the comments section.

Companies In The Crossfire [Business Week]

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Mon, 10 Apr 2006 07:38:03 EDT consumerist.com http://consumerist.com/index.php?op=postcommentfeed&postId=166111&view=rss&microfeed=true
<![CDATA[ Upcoming Technology in Fast Food Drive-Thrus ]]> story.drive.thru.ap.jpgCNN has an article up, explaining the cutting-edge technological battle between the fast food chains: drive-thru automation. It will surprise none who have experienced the annoyance of trying to order a cheeseburger through a fuzzy, warbling speaker from an anonymous immigrant on the other end that the strategy these companies are banking on is absolutely clueless. What will companies like Burger King and Wendy's be doing to guarantee a better drive-thru experience for you, the consumer? One: outsource your order to call centers, possibly in India. Two: use computer programs that guess your upcoming order.

Why don't these companies just take the smart tact: take an incompetent employee or half-assed program out of the loop entirely? Allow drive-thru customers to just punch in their order on easy-to-read computer screens. While that still depends on an anonymous incompetent on the other end actually filling that order correctly, is anyone who has ever endured customer service from Dell recently really relishing the idea of someone identifying himself as "Joe America" fielding his order for a cheeseburger from ten thousand miles away?

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Mon, 30 Jan 2006 15:13:29 EST consumerist.com http://consumerist.com/index.php?op=postcommentfeed&postId=151586&view=rss&microfeed=true
<![CDATA[ The Syrupy Smell of Success ]]> See, you can dumpster dive for Wendy's cups and have a cute girlfriend. This is Today's Hobo.

Tower of Cups [Flickr]

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Wed, 14 Dec 2005 11:16:35 EST consumerist.com http://consumerist.com/index.php?op=postcommentfeed&postId=143044&view=rss&microfeed=true
<![CDATA[ Wendy's AirTran Flight Cups Promotion Getting Crazy ]]> airtran_cups.jpgIt looks like we're not the only ones to notice the frenzy growing around AirTran and Wendy's Free Flight Giveaway. The Christian Science Monitor reports on dumpster divers digging outside Manhattan Wendy's looking for the cups that will gain them a free trip.
In all, the pair collected about 330 cups, more than enough for two round-trip flights for each of them. "It's pretty disgusting work, especially when you grab a handful of chewed meat," says Danielle, who asked that her full name be withheld to ensure that AirTran would honor her claim. "But it's about the only way I can afford to see my family [in San Luis Obispo, Calif.]."
It's getting nuts. The article quotes the going rate for a single ticket as going for a buck fifty—more than it costs to buy the cup with soda at Wendy's. People are literally being paid to dumpster dive.

It's been a few years since we traipsed in the greasy backs of fast food alleys, so we may be out of practice. Getting a $700 round-trip ticket for just a couple hours of digging almost sounds worth the trouble. Have any of you make a fortune digging through Wendy's trash yet? (Thanks, Ryan!)

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Tue, 13 Dec 2005 12:00:58 EST consumerist.com http://consumerist.com/index.php?op=postcommentfeed&postId=142802&view=rss&microfeed=true
<![CDATA[ Afternoon Freebies: Gay Wallet Follies ]]> wallet_folly.jpgThe Dell Game continues apace. Tug the stockings to win a prize, or more likely, a coupon for percentage off discounts on Dell products.

• For the hobo in need of a vacation, AirTran is accepting 20 or 32 oz drink proof of purchase from Wendy's as 1/4 Rewards credits. Confusing? This is easier: dig 32 cups out of the dumpster, get a free domestic flight. (Taxes and fees apply, so try to dig out a watch or some gold fillings while you're down there.) You can redeem up to 128 Wendy's cups.

• Sign up for dude's debt consolidation information, get a proudly homosexual wallet. We're sure there is a connection, but we leave it to your and your johns to discover it.

• Trade your personal information to Toys R Us for a chance to win an Xbox 360 ... next year.

Free Playtex Sipster cup from Juicy Juice when you use this code: 6F6468291. Yes, that Playtex.

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Wed, 07 Dec 2005 13:04:43 EST consumerist.com http://consumerist.com/index.php?op=postcommentfeed&postId=141629&view=rss&microfeed=true