Man Smashes Wells Fargo Window, Arrested When He Tries To Pay For Damage

It’s a fact: Some people do stupid things when they are drunk. Some of those same people also have the decency to try to atone for their mistakes when they realize they screwed up (and will probably get caught). [More]


Bank Of America, Comcast Among Familiar Names In List Of Least Reputable Companies

Once again, the folks at Harris Interactive have released their Reputation Quotient Report, which rates public perception of 60 highly visible companies. Regular readers of Consumerist will not be shocked to see which companies brought up the rear this year. [More]


Apparently All Gingers Look The Same To Wells Fargo Because I Am Not A Cat

I get it — redheads are rare and so some people might not realize that hey, that ginger in a picture is actually somebody else. We all look the same to some people, so whatever. But for one Wells Fargo debit card holder, that hair color blindness has apparently led someone at Wells Fargo very far astray, as the bank allowed a ginger cat to be featured on his card instead of an actual human being.  [More]

(Nick Bastian Tempe AZ)

Deadline For Foreclosed-Upon Homeowners To File Claim In National Mortgage Settlement Is This Friday

It took years to reach the $25 billion settlement between the nation’s largest lenders and 49 states, but affected homeowners were only given months to claim their piece of the pie. [More]


Senators Call For An End To Payday Lending By Banks

Four of the nation’s largest banks — Wells Fargo, Fifth Third Bank, U.S. Bank and Regions Bank — are involved in high-interest, short-term loans that may not always be called “payday” loans but might as well be. Thus, a group of five U.S. senators have asked regulators to put a stop to the practice altogether. [More]


Court: Wells Fargo Misled Customers About Debit Card Transactions But Doesn’t Have To Pay Back $203 Million (Yet)

It was a good news/bad news day at the Ninth U.S. Circuit Court of Appeals yesterday, as the court set aside a $203 million judgement against Wells Fargo for the way it processed debit card transactions, but kept the door open to hope that consumers might see some of that money. [More]


Wells Fargo Being Sued (Again) Over Pick-A-Pay Loans

Wells Fargo continues to get kicked in the shins for the sins of Wachovia. Two years after agreeing to massive settlements with borrowers over that former bank’s Pick-A-Pay loans and hundreds of millions more in settlements to investors, new legal filings allege Wells Fargo hasn’t make good on promised mortgage reductions. [More]

(So Cal Metro)

Bank Of America Dead Last In Customer Satisfaction Study

The folks at the American Customer Satisfaction Index have released their latest report on the banking industry and for the sixth year in a row, credit unions and small banks have outscored all the large financial institutions. And for the second consecutive year, Bank of America is bringing up the rear. [More]

Wells Fargo's "not a payday" loan

Wells Fargo Called Out For Continuing To Offer Payday Loans

The Community Reinvestment Act of 1977 requires that FDIC-insured banks be examined and rated on whether or not they are meeting the banking needs in each of the communities in which they are chartered. But a pair of advocacy groups claim Wells Fargo deserves a lowered CRA rating because of loans that smell a lot like payday loans. [More]


NY Atty. Gen. Calls Out Wells Fargo For Halting Loan Mods In Wake Of Hurricane Sandy

As portions of New York and New Jersey begin to rebuild following the path of destruction cut by Hurricane Sandy, there are a number of area homeowners whose loan modifications have become collateral damage, with Wells Fargo suspending decisions on these requests until further notice. [More]


How I Stopped Rationalizing And Left Wells Fargo Behind For A Local Bank

Chris happened to live in Minnesota when he opened his first bank account at age 18, and went with Wells Fargo. They were everywhere, convenient, and the rest of his family were all signing up with them too. Shrug – why not? He stuck with them for more than a decade. He moved around the continent and a lot of things changed through his twenties, but his Wells Fargo account was a constant. Sometimes it was a little inconvenient, but he stuck with them out of habit. Until his balance fell low enough that they began charging him fees for the privilege of being their customer. It took him less than an hour to switch everything over to a local bank that isn’t fee-happy. Why, he wonders, did he stick with Big Stagecoach for so long? [More]


Cancer Patient Says Wells Fargo Evicted Her In Spite Of Court Order; Wells Fargo Says It’s Not To Blame

According to a petition that now has more than 114,000 signatures, a breast cancer patient in California claims that Wells Fargo and the sheriff evicted her from her home of 20 years at gunpoint. Meanwhile, the bank says it wasn’t involved in the [More]


Feds Sue Bank Of America Over $1 Billion In Bad Loans Sold To Fannie Mae, Freddie Mac

Bank of America continues to crawl through the legal spanking machine because of its ill-fated, idiotic, utterly stupid decision to buy Countrywide Financial and its mountain of toxic mortgages in 2008. This time, it’s the U.S. government that has sued the bank over all the rotten loans it sold to Freddie Mac and Fannie Mae, both of which were bailed out by the feds in 2008. [More]

(Someone named Meg)

Data Shows Bank Of America Is Also Bad At Dealing With Credit Card Complaints

Earlier this year, the Consumer Financial Protection Bureau launched a complaint portal for people with credit card-related issues. Banks and card companies are not obliged to provide a happy ending to the complainant, but they are obliged to reply in a timely manner. And even with the bar lowered that much, Bank of America still manages to disappoint. [More]


U.S. Sues Wells Fargo, Accuses It Of Being A Loan Factory Pumping Out Deficient Mortgages

United States prosecutors leveled charges against Wells Fargo yesterday, claiming the bank lied about the quality of mortgages it was working with under a federal housing program. Prosecutors say Wells Fargo defrauded the government for more than a decade, issued mortgages willy nilly and then lied about their condition to the Federal Housing Administration. [More]

Wells Fargo Sends Crew To Foreclose On Home That Doesn’t Even Have A Mortgage, Shrugs

Wells Fargo Sends Crew To Foreclose On Home That Doesn’t Even Have A Mortgage, Shrugs

There isn’t really a great way to make it up to homeowners that don’t even hold a mortgage when you’ve sent a crew to break into their house and take everything out of it, but we suppose “sorry” is an okay, if lackluster, start. A California couple says Wells Fargo made a huge mistake by trying to take their home and now they’re not being very helpful in getting the family’s belongings back to them. [More]

HSBC Joins List Of Banks Warning It Will Probably Get Fined For Improper Foreclosure Practices

HSBC Joins List Of Banks Warning It Will Probably Get Fined For Improper Foreclosure Practices

HSBC is the latest in a string of banks who warned investors via their SEC filing that they expect to get fined after getting a letter from regulators chastising their improper foreclosure practices. On Friday, Wells Fargo, Ally Financial (formerly GMAC) and SunTrust banks made similar announcements. [More]

Wells Fargo Keeps Hanging Up On Your Deaf Grandmother

Wells Fargo Keeps Hanging Up On Your Deaf Grandmother

Rachel’s 86-year-old grandmother was a loyal Wells Fargo customer for more than thirty years. She’s been forced to take her business to a new bank because Wells Fargo representatives refuse to talk to her.