(photo: Other98.org)

Marching Band Delivers Petition To Citi Asking Banks To “Revoke License To Steal”

In a handful of recent decisions, the U.S. Supreme Court has affirmed the right of businesses to effectively break the law by putting a few carefully worded sentences into their contracts and user agreements. But just because you can add these clauses doesn’t mean you have to do so, which is why pro-consumer advocacy groups gathered more than 100,000 signatures on a petition that was delivered, with a little bit of music, to Citigroup HQ in Manhattan this morning. [More]

(Taber Andrew Bain)

Wells Fargo, Chase To Pay $35.7M For Allowing Illegal Mortgage Kickbacks

Federal law prohibits giving or receiving kickbacks in exchange for a referral of business related to a real-estate-settlement service, but for four years a now-defunct title company in Maryland provide cash, marketing materials and consumer information in exchange for referrals. And now the banks have agreed to pay more than $35 million — including $11.1 million in redress to affected consumers — for their sins. [More]


N.C. Homeowners Wonder How Banks Could Disappear Charlotte’s NASCAR Debt While Taking Their Houses

The magical disappearance of debt sounds like a wonderful thing, doesn’t it? Unless of course, someone else is getting their debt canceled while you’re still stuck in the mud. When homeowners in foreclosure in Charlotte, N.C. heard that the city wouldn’t have to pay back millions of debt it owed Bank of America and Wells Fargo for a underperforming NASCAR Hall of Fame, they couldn’t help but ask why they’re still facing the loss of their homes. [More]

(Hammerin Man)

Wells Fargo Sued In Illinois For Allegedly Pushing Mortgages On Borrowers Who Couldn’t Repay

Five years on from the nadir of the housing crisis and the lawsuits against the few remaining big banks continue to be filed. This time, it’s Wells Fargo being sued by prosecutors in Cook County, IL (home to Chicago), alleging that the bank deliberately issued “predatory” high-interest, subprime loans to borrowers — primarily minority — who may not have been able to pay back those loans. [More]

(Phil Jones)

Discover, Wells Fargo To Offer Private Student Loan Modifications

Consumers facing difficulty in paying back their private student loans often have a difficult time receiving any relief from lenders. While some smaller banks have relaxed their repayment terms for good borrowers in the past, two of the nation’s largest private lenders are set to make the same opportunities available to private student loan borrowers. [More]

Wells Fargo Refusing To Honor Widow’s 30-Year-Old CD

Wells Fargo Refusing To Honor Widow’s 30-Year-Old CD

In 1984, an Arizona man invested more than $18,000 in a Certificate of Deposit at First Interstate Bank, and then placed that CD away in his family’s personal records where it sat for 25 years. Then in 2009, after he passed away, his widow discovered the CD and attempted to cash it out, only to be denied by First Interstate’s new owner, Wells Fargo. [More]


Wells Fargo to Sell $8.5B In Government-Backed Student Loans to Navient

Earlier this year, Wells Fargo announced plans to get out of the payday loan-like business of direct deposit advances. Now it looks like the banking giant is getting ready to shed another aspect of its business: government-guaranteed student loans. [More]


Don’t Use That Stolen Debit Card In Front Of Woman You Stole It From

We’ve heard numerous stories over the years of someone having their debit card stolen and then watching online in horror as their account was drained while waiting for someone at the bank to pick up the phone. But here’s a story of a woman who was able to nab the thief of her debit card — because he tried to buy $200 worth of toys with it right in front of her. [More]


Petition Demands Big Banks Give Consumers Back Our Right To Sue

Since 2011, when the U.S. Supreme Court affirmed that it was perfectly okay for companies to take away a consumer’s right to sue — and their ability to join other wronged consumers in a class action — by inserting a paragraph or two of text deep in lengthy, unchangeable contracts, the rush has been on for almost every major retailer, wireless provider, cable company, and financial institution to slap these mandatory binding arbitration clauses into their customer agreements. Now one petition is gathering signatures, calling on the nation’s largest banks to put an end to the practice. [More]


Wells Fargo Employee E-mails CEO & 200K Co-Workers Asking For Raises For All

How many times has someone asked for a raise only to have their boss say, “If I give you a raise, then everybody is going to ask for one”? One Wells Fargo worker pre-empted that part of the conversation when he e-mailed just about everyone in the company asking for raises for all. [More]

(Hammerin Man)

Wells Fargo Customer Learns $6,700 Lesson: Stop-Payments Don’t Guarantee A Payment Will Be Stopped

We’ve told you before about the idiotic loophole in some banks’ stop-payment policies that can allow a supposedly blocked check from being cashed after six months, but here’s a story about a Wells Fargo customer who got written confirmation from Wells Fargo that it had stopped payment on a check that had already been processed. [More]


If You’re Going To Commit $175K In ID Theft, Don’t Do It Under Your Real Name

One would think that a scammer clever enough to steal a victim’s personal data and trick some of the nation’s largest banks into helping her steal $175,000 would have the forethought to hide her own identity. But that idea apparently didn’t occur to a North Carolina who also posted helpful photos of herself online to aid police in their search. [More]

Remember: You’re Probably Only Opted Out Of Bank Junk Mail For A Few Years

Remember: You’re Probably Only Opted Out Of Bank Junk Mail For A Few Years

Have you ever cut ties with a friend or loved one, thinking you’d never want to see them again? Have you later had second thoughts about taking the axe (metaphorically) to that relationship and wished you could rebuild what you once had? When it comes to banks, many of them just assume that people who opted out of junk mail are just sitting at home regretting that they ever stopped asking for their mailboxes to once again be filled with credit card, mortgage, and savings account solicitations. [More]


Wells Fargo To Stop Reordering Check Transactions; Should Reduce Overdraft Charges

A little talked-about way in which banks maximize overdraft fees is by processing transactions not in the order in which they are received, but in a way that results in the largest number of overdrafts. Now the folks at Wells Fargo are putting an end to this practice for its checking account customers. [More]

(Alan Turkus)

Here Are Some E-Mails To Consumerist That We Don’t Understand

Here at Consumerist, we receive a wide variety of e-mails: reader complaints, pleas for help, links to news articles and blog posts, bafflingly irrelevant press releases, grammar corrections, insider confessions, and funny photos. We read and appreciate all of it, but sometimes we receive messages that we simply don’t understand. [More]

Someone Returned $500,000 Taken In Wells Fargo Robbery: FBI Doesn’t Know Who

Someone Returned $500,000 Taken In Wells Fargo Robbery: FBI Doesn’t Know Who

Last week, two masked robbers hit a Wells Fargo branches in Wheat Ridge, Colorado. Police believe the same pair robbed a different branch in January. They were verbally abusive toward bank staff, threatened them with handguns, and entered the vaults, taking $500,000 in the second robbery and $1 million in the first. This week, something strange happened: someone brought a third of the money back. [More]

As Fewer People Overdraft, Banks Are Raising Overdraft Fees

As Fewer People Overdraft, Banks Are Raising Overdraft Fees

If you’re still opted-in to overdraft “protection” — which protects you by slapping huge fees on every purchase you make beyond the available funds in your account — you should probably opt out, as the costs associated with this lucrative system are on the rise. [More]

Bank Of America, Monsanto, Verizon Move On To Next Round Of Worst Company Competition

Bank Of America, Monsanto, Verizon Move On To Next Round Of Worst Company Competition

After three days of Worst Company In America voting, nine big businesses lie battered and bloody on the sandpaper mat of the WCIA Dodecahedron of Doom. But we are not here to mourn the fallen, but to hurl rotting fruit at the victors who survive to fight another day. [More]