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Posts Tagged “

Wells Fargo

bad deals

If Wells Fargo Calls To Offer You An Equity Loan On Your Car... Say No.


Over on the Credit Slips blog, Elizabeth Warren posted an email from a bankruptcy lawyer who was stunned at the horrible deal one of her clients got from Wells Fargo on an equity loan on a car. More »

data breach

Wells Fargo Allows Your Data To Be Breached - Twice

Reader Bryan's Wells Fargo credit/debit card stopped working unexpectedly one day while he was trying to gas up his car. He was confused because he had used the card the night before with no problems. He spoke to a Wells Fargo CSR at a local branch and discovered that the data for 125,000 cards, including his, was "compromised" thus deactivating his card. This had already happened to him once before within the last year and he was not pleased. His letter, inside... More »

security

Wells Fargo's Website Wants You To Use Netscape Navigator For Security Reasons

Reader Eric doesn't want to install a defunct browser in order to do his banking, so Wells Fargo's request that he use Netscape Navigator is really rubbing him the wrong way. (Navigator was discontinued in December and is no longer supported by AOL as of March 1, 2008, says Wikipedia.)
Eric writes:

I recently tried to sign up for online access to my Wells Fargo Financial account. I am on a mac and use Firefox or Safari - depending on my mood.
More »

subprime meltdown

Another Ohio Judge Halts A Foreclosure

Another judge in Ohio has stopped a foreclosure because lawyers could not legally prove that Wells Fargo owned the mortgage.

The judge said the foreclosure lawsuit was filed before Wells Fargo owned the mortgage - thus, the suit was premature.
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followups

Kid Get $120 In Wells Fargo Overdrafts Refunded After Rich Dad Calls VP

DM reports that he was able to get Wells Fargo to reverse all his overdrafts... because his dad has a big Wells Fargo account and was able to call up some company Vice President. Ahem. Three cheers for the power of escalating issues outside of the customer service line, we suppose.

More »

precious

College Student Learns How Overdrafts Work

Forgive me, I'm a bit emotional over this. I'm raging mad and sad and disappointed because today Wells Fargo just lost my business. Yeah, I screwed up in this, but I'm a poor college student, and I thought I fixed it before it was a problem...
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outages

Wells Fargo's Network Goes Down For 24 Hours, Customers Sad, Broke

Some of Wells Fargo's customers experienced an service outage that lasted about 24 hours, according to the Associated Press. Affected customers were unable to get cash or use their debit cards. More »

Big banks are bringing banking to your cellphone so you can easily see how broke you are from anywhere in the world.

fringe economy

Maxed Out's Bombshells: 1. Wells Fargo Funds Payday Loan Chains 2. Celebrities Get VIP Credit Report Treatment

While we chided Maxed Out for not discussing consumer self-empowerment, the movie did make two very interesting claims: More »


Top 5 Online Banks For Customer Satisfaction You can't please all of the people all of the time, but you can try. Here's a list of the online banks that are trying the hardest.

wells fargo

Don't Tell Your Bank If Your Checks Get Stolen...

If a box of your checks gets stolen from your mailbox, only call if you're going to cancel your account, at least if your bank is Wells Fargo. One blogger found they refused to cancel a whole box worth of checks stolen from his mailbox. And Wells Fargo told him that if he hung up without canceling his account, he removed the bank of any liability for any fraudulent checks getting cashed... More »

wells fargo

Wells Fargo VISA Gift Card's Hidden Fees

Wells Fargo touts its prepaid VISA gift cards as "the perfect gift" and has sold over a million, but perhaps they would sell a little less if people knew about these terms and conditions, flushed out by Mouse Print: More »

New Home Buyer Beware What to look out for when buying a new home: predatory lenders, kickbacks to title insurance companies and super-fun undisclosed terms. A cautionary tale, in the form of a reader letter, inside...

wells fargo

Tear This Document To Shreds To See Your Wells Fargo Extended Protection Plan

Over at This Is Broken, reader Mike wrote in with a scan of an insert in his latest credit card bill from Wells Fargo. "One of those side-tear envelopes where you tear off one side and slide the contents out. The other three sides remain sealed, to ensure that the text printed on the inside of the envelope cover is unreadable." More »

wells fargo

BREAKING: Wells Fargo Loses Laptop With Customers Private Data

Lee received a letter today from Wells Fargo notifying him that they lost a laptop containing his and other customer's private data. More »

customer service

Time to Human vs. Time to Sentience

With debit card fraud on the rise, banks are getting way hardcore about putting stops on accounts if they notice any slight deviation from normal activity. Unfortunately, their customer service desks haven't kept pace with the uptick. More »

time to human

Time to Human, Banks, Day 5

Ring ring, Mr. Banker, pick up the phone, we hit the stopwatch and hang up. Here are the results. More »