Hotels.com Screws Me Out Of Price-Matching Guarantee Because
They're Too Busy

Hotels.com Screws Me Out Of Price-Matching Guarantee Because They're Too Busy

Last week, Consumerist reader Kenny needed to book a hotel for a few nights and decided to use Hotels.com, in part because of the site’s Price Match Guarantee. But when Kenny found a lower rate and attempted to take advantage of the guarantee, Hotels.com was just too busy to get around to his request. [More]