Kay Jewelers Sends Wedding Rings To China For Repair: Will They Ever Come Back?

Kay Jewelers Sends Wedding Rings To China For Repair: Will They Ever Come Back?

Jennifer and her husband bought her diamond wedding ring set in 2006, and the anniversary band to go along with it in 2007. They also bought an extended warranty for the rings, which was either a great idea or a terrible one, depending on how you look at it. It was a great idea because her rings seem to be defective. It was a terrible idea because she ultimately sent the jewelry off to the vendor in China for repair, and now Kay representatives are ducking her questions. She fears that the rings have been lost. [More]